Windows store error code 0x80240438?

Hi all.

I really need some help. I use the windows store pretty often to download things but it has suddenly stopped working! Whenever I try to download anything(paid or free) it takes a minute and then pops up with this error code: 0x80240438. I have searched online but cant find anything. Please help!


Hi Ethan,

The issue you are experiencing might be due to a corrupted Windows Store cache.

To help resolve Windows Store issue, you can refer to the steps below:

Method 1: Run Windows Store app troubleshooter.

  1. On the Start menu, type Troubleshoot and then press Enter.
  2. On the left pane select Troubleshoot.
  3. Under Find and fix other problems, click Windows Store Apps, and then select Run the troubleshooter.

Method 2: Reset Windows Store cache.

  1. Press the Windows key + R on your keyboard.
  2. On the run command box, type wsreset and then hit Enter.

If you have any questions or things you'd like to clarify, feel free to ask.

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Question Info

Last updated September 23, 2020 Views 962 Applies to: