windows 10 upgrade stuck!

when i upgraded or at least tried to upgrade its gets stuck at 24%(copying files 82%) i restarted it and it got stuck at the same place

PC specs

win 7 home premium

780m 4gb ddr5

16gb ram

intel i7 4700mq quad core

thanks in advance 

i tried 

unplugging all external devices an di made sure my bios is up to date


Power down computer.

Wait 10 minutes.

Start computer.

Setup will automatically restore your previous Windows 10 build or previous version of Windows.

Launch command prompt with administrator privileges.

Press Windows key + X

Click Command Prompt (Admin)

Type the following command:

rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN

Hit Enter on your keyboard

Exit command prompt


How to: upgrade from previous versions of Windows using Windows 10 ISO file

Click HERE to download official ISO media for Windows 10 from Microsoft.

Windows Insider MVP
MVP-Windows and Devices for IT

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Question Info

Last updated November 19, 2020 Views 37,157 Applies to: