Windows 10 upgrade stuck at 1%

My download has been going for just over an hour, and has been stuck at 1% for the majority of that time.

Is this a common problem? My internet is good quality and I highly doubt it is the problem.

Hello,

Thank you for posting your question on Microsoft community.

I appreciate you for providing details about the issue.

I also appreciate this fact that you want to upgrade to Windows 10.

I would suggest you to refer the following thread replied by Bennet Martin and check if it helps.
Refer:
The Windows 10 upgrade appears to hang
http://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/the-windows-10-upgrade-appears-to-hang/a3359013-80a7-4a25-a75d-1c828e576c40?tm=1438143969182

If it does not help, you may download the upgrade files, create an installation media and then upgrade to Windows 10.

Please refer this article:
http://www.microsoft.com/en-us/software-download/windows10

I hope this information helps.

Please do let us know if you need any further assistance.

Thank you

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My download has been going for just over an hour, and has been stuck at 1% for the majority of that time.

Is this a common problem? My internet is good quality and I highly doubt it is the problem.

Hi All

Mine has been stuck at 1% for three days now, is there any way I can force a stop and try again?

Thanks

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Best,
Andre
twitter/adacosta
groovypost.com

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Sorry but nothing is working. I'm still stuck on 1% and clicking on the stop download button doesn't work either. Is there any way that I can stop the download through task manager or some other method to kill it. This is very frustrating.

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Hello,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

As you said, I would suggest you to check whether this task is running in task manager. If you find, select the task and click on end task.

Press Shft + Cntrl + Esc to open task manager.

If doesn't help, I suggest you to force shutdown your PC to kill the upgrade process. 

We can install Windows 10 by using a ISO and media creation tool. Refer the link below to download Windows 10 ISO.

http://www.microsoft.com/en-us/software-download/windows10

I hope this information helps. Please do let us know if you need any further assistance.

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Last updated May 8, 2022 Views 3,693 Applies to: