I have an old HP Presario computer which has been upgraded from XP pro to 8.1 Pro. With a newer graphics card and screen it works fine - it may be to slow for gaming but otherwise I am quite satisfied.
I have tried twice to upgrade to windows 10 pro.
The download works fine but during the copying of files at a later stage it fails to install " error 0xC1900101-0x2000C failed in SAFE-OS phase with error during APPLY-IMAGE operation".
Can anyone tell me why this has happened or how to fix it.
I know that in w 8.i pro , when I wanted to refresh the OS , I had to have an ISO dvd in the computer for it to work. Do I need to do this with the w 10 upgrade because of the upgrade path fro XP to W 8 the W 8.1