What do I do I have a new laptop of Windows 8.1 and everything is good but when I am in the update process it always gets stuck at 45% even when I force shutdown I installed all optional updates and some unknown big update that was separate to the windows
10 update, but it still got stuck on 45% the next time I tried. Can anyone help me out I shouldn't be having a problem with a laptop I got in February...
Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.
This issue may occur either due to software conflicts or if antivirus is blocking the installation.
Method 1:
I would suggest you to
restart the computer and check the issue.
Method 2:
If the issue still remains, try
manually reset the Windows Updates Components once again and then
reinitiate the Windows Update process.
Resetting Windows Update Components will fix corrupt Windows Update Components and help you to install the Windows Updates quickly.
Please follow the below steps to reset the Windows Updates Components:
1. Press
Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.
2. Stop the
BITS, Cryptographic, MSI Installer
and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
3. Now rename the
SoftwareDistribution and
Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.
4. Now, let’s restart the
BITS, Cryptographic, MSI Installer and the
Windows Update Services. Type the following commands in the Command Prompt for this. Press the
ENTER key after you type each command.
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
5. Type
Exit in the
Command Prompt to close it and then restart the computer.
6.After restarting the computer, now retry to install Windows Updates.
Also refer:
How to: A list of things to do if Windows 10 Setup fails.