Windows 10 Installation Error - 0xC1900101 - 0x20017

When upgrading to Windows 10 I always get the same error message. I get to the point where the system restarts and the windows 10 logo shows but no spinning icon appears. When I force shut down my laptop and then turn it back on again I get this error message:

'0xC1900101 - 0x20017 Installation failed during safe OS phase with an error during boot operation'

I remember trying to install the Windows 10 Insider Preview earlier this year and got exactly the same problem. I've also tried creating a bootable USB using the new Media Creation Tool but the same problem persists. No matter how I install Windows 10 I always have the same problem.

Specifications:

Samsung S3511 Laptop

Windows 7 (64 bit)

Intel Pentium P6200 2.13GHz

4.00 GB RAM

500GB Hard drive

 

Question Info


Last updated December 10, 2018 Views 58,116 Applies to:

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I'm having exactly the same problem with the same error?

0xc1900101 - 0x20017 the installation failed in the safe_os phase with an error during BOOT operation

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I got the same problem...

Tried all kind of things, deinstalling antivirus software and adobe things, clean boot, different options in the intall menue and with/without update too...

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Any chance any of the PC's in this thread have RAID or other storage controllers that SSD drives are plug in to? This was my problem on a Dell Precision T3600. I plugged my drive into a "normal" SATA slot and windows installed perfectly. After the installation, I went to Dell's support site and downloaded the driver for my storage controller. Plugged the SSD back in to the controller and it's been working great. Even though I don't have a RAID setup, windows just didn't have the proper driver.

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I have a laptop not a PC?

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If I do this as an upgrade, it does a fair amount of installing, and then reboots and hangs, displaying the blue 4-pane window but no activity indicator.  It appears to be in a processor loop because after a bit the fan runs on high and pumps fairly warm air out the vent. 

If I boot from a dvd prepared by the media creation tool, it reads the dvd for a few minutes.  Shortly after that it locks up the same way, except that there's no record of the error. 

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  • Disable (preferrably uninstall) your Antivirus utility before attempting the upgrade.
  • Restart a few times and try again.
  • Disable General USB Devices (example - Smart Card Reader). 
  • If you are using a SCSI hard disk, make sure you have drivers available for your storage device on a thumdrive and it is connected. During Windows 10 setup, click the Custom Advanced Option and use the Load Driver command to load the appropriate driver for the SCSI drive. If this does not work and setup still fails, consider switching to a IDE based hard disk.
  • Do a clean boot and try again.
  • If you are upgrading using the .ISO file, disconnect from the Internet during setup, if you are connected by LAN (Ethernet) or Wi-Fi, disable both and attempt setup again. 
  • If you are updating through Windows Update, when the download reaches 100% disconnect from the Internet LAN (Ethernet) or Wi-Fi and proceed with the installation.
  • If that does not work, try using the .ISO file to upgrade if possible.
  • If you are connected to a domain, switch to a local account
  • If you have any external devices attached to the machine, disconnect them (example, gaming controllers, USB keys, external hard disk, printers, non-essential devices).

    How to: upgrade from previous versions of Windows using Windows 10 ISO file

    Click HERE to download official ISO media for Windows 10 from Microsoft.

Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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I've tried all that but still the same? I've read that MS knew of this problem months ago but won't come out with a fix for some reason?

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Months? I've been getting this problem since Windows 8. FFS!

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Spot on. A little trial and error with which drive to move where but it worked in the end. I have a T3600 and don't really need the RAID.

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By far the most sensible answer on the forum. Worth checking out.

TQ Andre

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