I have recently tried to update my HP from Windows 7 to Windows 10. I was prompted by Windows to reserve the free update and it would become available on July 29. On July 30, I decided to update my laptop and it made it through the installation. However for the last three days my laptop has been stuck on a blue screen with spinning dots making it completely unusable. I have restarted my computer several times and even shut it down incorrectly all resulted in the same screen. I chose the express settings in order to get through the process quicker. Please help!