Windows 10 fresh install fails

Hi!

I'm having a common issue and I've tried all of the fixes I've found online.  I still have the issue

I have two disks - the USB removable memory stick which contains the installer ISO image, and an M.2 Samsung 500GB drive.  I'm doing a fresh install of windows 10 and I'm encountering an error during the installation.

When I reach the 'Where do you want to install Windows' dialog box in the installer, I see Drive 0, with 465GB of unallocated space.  When I select this disk and click install I get the following error:

"Windows could not prepare the computer to boot into the next phase of installation.  To install Windows, restart the installation"

My unallocated disk space looks like this from diskpart:


>diskpart

> list disk

DISK ###    Status    Size       Free    Dyn     GPT

Disk 0         Online    465GB   0B                     *    <----samsung m.2 500GB drive

Disk 1         Online       28GB  0B                     *    <----usb running windows installer

> list volume
Volume ####    LTR   Label            FS        Type            Size       Status    Info

---------------   -----   -------           ---        -----            -----        -------    -----

Volume 0          C       Recovery     NTFS   Partition      529MB   Healthy    

Volume 1          F                           NTFS   Partition      465GB   Healthy

Volume 2          E                            FAT32  Partition      100MB   Healthy    Hidden

Volume 3          D       WIN10         FAT32  Removable       28GB     Healthy

>select disk 0

>list partition

Partition ###   Type    Size    Offset

--------------    ----     -----     ------
Partition 1       Recovery    529MB   1024KB
Partition 2       System       100MB    530MB
Partition 3       Reserved    16MB      630MB
Partition 4       Primary       465GB    646MB

The only thing that l see that looks out of sorts is that volume 0, Recovery, gets drive letter C.  Volume 1 is the one I expected to get drive letter C.

Has anyone else seen an issue like this before?   Am I barking up the wrong tree with the drive letter, or is something else going on?

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I should add - the disk was not allocated BEFORE the install attempt.  The information from diskpart came from AFTER I got the error.

So the installer is partitioning the disk, but failing to install windows.

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Hi, RichardKaye1

My name is Aracely, I am an Independent Advisor. I would love to help you today.

I recommend that you remove all partitions from the Windows installer and recreate them

Let me know if the information has been helpful in solving your problem.

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Alas,

I've tried that.  Here are the steps I've tried:

1)  Using the installer, delete all partitions on the disk before starting the install.  Then select the unallocated space on the disk and let the installer partition the disk.

2)  Using diskpart, clean the drive of all partitions and do the same thing

Both of those attempts failed with the error above.

When I delete all of the partitions using the installer, and try to recreate them by hand, the installer 'helps' me.  I create the first partition - the big one - and then the installer automatically creates recovery, system etc. etc. the other partitions.  The install then fails.

Should the recovery partition be in position 1?

Am I doing something wrong?

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After deleting the partition, you have to format it

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Hi!

I'm having a common issue and I've tried all of the fixes I've found online.  I still have the issue

I have two disks - the USB removable memory stick which contains the installer ISO image, and an M.2 Samsung 500GB drive.  I'm doing a fresh install of windows 10 and I'm encountering an error during the installation.

When I reach the 'Where do you want to install Windows' dialog box in the installer, I see Drive 0, with 465GB of unallocated space.  When I select this disk and click install I get the following error:

"Windows could not prepare the computer to boot into the next phase of installation.  To install Windows, restart the installation"

My unallocated disk space looks like this from diskpart:


>diskpart

> list disk

DISK ###    Status    Size       Free    Dyn     GPT

Disk 0         Online    465GB   0B                     *    <----samsung m.2 500GB drive

Disk 1         Online       28GB  0B                     *    <----usb running windows installer

> list volume
Volume ####    LTR   Label            FS        Type            Size       Status    Info

---------------   -----   -------           ---        -----            -----        -------    -----

Volume 0          C       Recovery     NTFS   Partition      529MB   Healthy    

Volume 1          F                           NTFS   Partition      465GB   Healthy

Volume 2          E                            FAT32  Partition      100MB   Healthy    Hidden

Volume 3          D       WIN10         FAT32  Removable       28GB     Healthy

>select disk 0

>list partition

Partition ###   Type    Size    Offset

--------------    ----     -----     ------
Partition 1       Recovery    529MB   1024KB
Partition 2       System       100MB    530MB
Partition 3       Reserved    16MB      630MB
Partition 4       Primary       465GB    646MB

The only thing that l see that looks out of sorts is that volume 0, Recovery, gets drive letter C.  Volume 1 is the one I expected to get drive letter C.

Has anyone else seen an issue like this before?   Am I barking up the wrong tree with the drive letter, or is something else going on?

I was reinstalling windows 10 and my installation cd exploded in my drive im plying against the devil trying to recover this .I have a pc with a split windows 7 personality.i have been 4 days deleting trying recovery and still cant recover .any suggestions I will try.

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my pc has been upgraded now and mine looks just like that.it is driving me crazy now due to myirst error code was for disc drive failure and I started with the hard drivesbefore I found the disc exploded.then I chaged the dvd rw out with a bad drive.i have a split program now and its all windo s 7 now but im on it now!  things are looking up

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Tried that -

1)  Delete all partitions inside of the installer

2)  Add one new partition - 4 get created (recovery, system, msr and primary)

3)  FORMAT on primary

Now the error is:

We couldn't create a new partition or locate an existing one.  For more information see the Setup Log files.

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You have to select the partition (Primary) to install Windows

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I did that - of course.

1)  Delete all partitions inside of the installer

2)  Add one new partition - 4 get created (recovery, system, msr and primary)

3)  FORMAT on primary

4) Click primary

5)  Click next

Still the error says:

We couldn't create a new partition or locate an existing one.  For more information see the Setup Log files.

I'm installing from usb.  Where are the setup log files?

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Go into your BIOS and make the following

1. Disable Secure Boot
2. Enable Legacy Boot
3. If Available enable CSM
4. If Required enable USB Boot
5. Move the device with the bootable disc to the top of the boot order
6. Save BIOS changes, restart your System and it should boot from the Installation Media

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Last updated October 22, 2020 Views 3,625 Applies to: