Windows 10 error 0x8007007e

I have been trying to update Windows 10 for half the day and keep getting error code 0x8007007e.  I have disabled all startup programs, ran a check disk, disabled antivirus and get the same result.  Any help would be appreciated.
 

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Last updated January 10, 2019 Views 22,673 Applies to:
We are volunteers willing to help you try to resolve this issue. I am Rob, a 10 time and dual award MVP specializing in Windows troubleshooting.

This is what I do on all my systems.

You need to actually uninstall any 3rd party antivirus, not just disable it.

Well, 1709 the Fall Creators Update is now the latest version.

You can try to get the update to load with A. use Windows Update or use the B.. "Even better methods" or C. "Best methods" below (which is what I would do).

A. Try to use Windows Update - check these 4.

1. What I would first do is update the BIOS and chipset drivers at the System/Motherboard Maker's site.

2. Uninstall ALL 3rd party antivirus/security programs and then run its maker's removal tool to prevent trouble causing remnants. Use Windows Defender which in Windows 10 is a full antivirus.

List of anti-malware program cleanup/uninstall tools
http://answers.microsoft.com/en-us/protect/wiki...

Uninstallers (removal tools) for common antivirus software
http://kb.eset.com/esetkb/index?page=content&am...

3. Reduce the system down to as simple as possible by removing all the unnecessary devices possible such as USB drives.

4. Uninstall any 3rd party programs Windows suggests.

Now try updating again.

-----

B. Even better methods : (please do 1 - 4 above first) :

Be sure to have updated the BIOS as indicated above.

Or use the MCT to update to Windows 10 1709.

MCT - Update now
https://www.microsoft.com/en-us/software-downlo...

-----

C. Or best method would be to do a Clean Install of 1709 to start with a Clean Slate. You should still first update the BIOS.

If you do a Clean Install then it would be activated with the Digital Entitlement.

How to Prepare Bootable Install Media for Windows 10 - DVD, USB or SD Card
https://answers.microsoft.com/en-us/windows/for...

Start fresh with a clean installation of Windows 10
https://www.microsoft.com/en-us/software-downlo...

Clean Install Windows 10
http://answers.microsoft.com/en-us/windows/wiki...

Please let us know the results and if you need further assistance.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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You can start by repairing Windows update.

https://support.microsoft.com/en-us/help/971058...

This video has a few more usefull steps
https://www.youtube.com/watch?v=Y6eHDtylDYo

2017 07 23- MS RESET WINDOWS UPDATE AGENT TOOL
https://gallery.technet.microsoft.com/Reset-Win... tool made by MS for XP up to Win 10 Creator

HOW DO I RESET WINDOWS UPDATE COMPONENTS? MANUALLY
https://support.microsoft.com/en-us/help/971058...
If you receive a Windows Update error, you can try restting Windows Update. It actually consists of many components



Here is a more comprehensive trouble shooting process
2016 06 08- 15 WINDOWS 10 PROBLEMS - AND HOW TO FIX THEM
http://www.itpro.co.uk/operating-systems/25802/...
Simon Handby, Rene Millman, Lee Bell Tutorials 8 Jun, 2016
Microsoft’s new operating system has - rightly - earned acclamation: Windows 10 takes a great leap forward from the rock-solid and much-loved Windows 7, and it goes a long way to fixing the much-maligned Windows 8 and Windows 8.1. Now we’ve lived with it for a few months, its imperfections and flaws have had time to surface. Whether it’s the irritation of an extra screen at login, privacy concerns such as Wi-Fi Sense, or the difficulty of not being able to upgrade in the first place, here are the fifteen biggest Windows 10 problems, and how to fix them.
*
***** ****
"No such thing as spare time.
No such thing as free time.
No such thing as down time.
All you got is life time. Go!"
- Henry Rollins

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Microsoft provides many options to get the latest feature upgrade manually. You can use:
Upgrade assistant
Media Creation Tool
ISO File
to get Fall Creators update right now.
You can use the following guide having detailed Instructions on how to upgrade to the latest Feature upgrade i.e. Fall Creators update using all the three methods:
How to upgrade to Windows 10 Fall Creators update right now
http://www.yourwindowsguide.com/2017/10/upgrade...
Media Creation tool has an Edge over the Upgrade assistant in my opinion as it offers a greater degree of flexibility of downloading and using the ISO file so that one can deploy it on multiple computers.
Sumit
Windows Insider MVP 2018-2020 and Volunteer Moderator

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Solved the problem by running the troubleshooter and having it repair windows update. 

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I thought the troubleshooter fixed the problem but it did not. I can't upgrade, restore, or do a clean install of windows 10. I also can't access msconfig or advanced system settings. The exe files are there but when I try to open them nothing happens. 

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What happens when you try to do a repair install?
http://www.yourwindowsguide.com/2016/06/how-to-...
If you could point us about the error code we can help you better.
Sumit
Windows Insider MVP 2018-2020 and Volunteer Moderator

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No error code. It says windows cannot be repaired, that's it. 

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We are volunteers willing to help you try to resolve this issue. I am Rob, a 10 time and dual award MVP specializing in Windows troubleshooting.

This is what I do on all my systems.

You need to actually uninstall any 3rd party antivirus, not just disable it.

Well, 1709 the Fall Creators Update is now the latest version.

You can try to get the update to load with A. use Windows Update or use the B.. "Even better methods" or C. "Best methods" below (which is what I would do).

A. Try to use Windows Update - check these 4.

1. What I would first do is update the BIOS and chipset drivers at the System/Motherboard Maker's site.

2. Uninstall ALL 3rd party antivirus/security programs and then run its maker's removal tool to prevent trouble causing remnants. Use Windows Defender which in Windows 10 is a full antivirus.

List of anti-malware program cleanup/uninstall tools
http://answers.microsoft.com/en-us/protect/wiki...

Uninstallers (removal tools) for common antivirus software
http://kb.eset.com/esetkb/index?page=content&am...

3. Reduce the system down to as simple as possible by removing all the unnecessary devices possible such as USB drives.

4. Uninstall any 3rd party programs Windows suggests.

Now try updating again.

-----

B. Even better methods : (please do 1 - 4 above first) :

Be sure to have updated the BIOS as indicated above.

Or use the MCT to update to Windows 10 1709.

MCT - Update now
https://www.microsoft.com/en-us/software-downlo...

-----

C. Or best method would be to do a Clean Install of 1709 to start with a Clean Slate. You should still first update the BIOS.

If you do a Clean Install then it would be activated with the Digital Entitlement.

How to Prepare Bootable Install Media for Windows 10 - DVD, USB or SD Card
https://answers.microsoft.com/en-us/windows/for...

Start fresh with a clean installation of Windows 10
https://www.microsoft.com/en-us/software-downlo...

Clean Install Windows 10
http://answers.microsoft.com/en-us/windows/wiki...

Please let us know the results and if you need further assistance.
Are you kidding me? Do you expect average computer users fussing with BIOS settings in order to install an update?  I am so sick and tire of Microsoft crappy Windows 10.

2 people were helped by this reply

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