Windows 10 Creators Update installation fails with 0x8007001F on Acer Aspire notebook

I am currently running Windows 10 Anniversary Update (14393) on my Acer Aspire V3-772G.

I'm trying to upgrade to Windows 10 Creators Update using the Windows 10 Update Assistant.

After downloading and approximately 75% of the way through the installation, it announces that "something went wrong" and provides error code 0x8007001F.

This is the error log in the Panther directory:

2017-04-13 09:11:02, Error                 DU     DU::CDUSession::Search: Failed to set WU internal configuration property for targeted scans. hr = 0x80070057
2017-04-13 09:13:53, Error                 IBSLIB Failed to bind with firmware. Flags: 0x0 Status: c0000001[gle=0x00000003]
2017-04-13 09:13:54, Error                 MOUPG  CDlpActionDiskSpaceReq::CalculateRequiredDiskSpaceInstallReq(1739): Result = 0x8007001F[gle=0x000000ea]
2017-04-13 09:13:54, Error                 MOUPG  CDlpActionDiskSpaceReq::ExecuteInstallReq(1267): Result = 0x8007001F
2017-04-13 09:13:54, Error                 MOUPG  CDlpActionDiskSpaceReq::ExecuteRoutine(489): Result = 0x8007001F
2017-04-13 09:13:54, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IDiskSpaceAction> > > >::Execute(441): Result = 0x8007001F
2017-04-13 09:13:54, Error                 MOUPG  CDlpTask::ExecuteAction(3243): Result = 0x8007001F
2017-04-13 09:13:54, Error                 MOUPG  CDlpTask::ExecuteActions(3397): Result = 0x8007001F
2017-04-13 09:13:54, Error                 MOUPG  CDlpTask::Execute(1631): Result = 0x8007001F
2017-04-13 09:13:54, Error                 MOUPG  CSetupManager::ExecuteTask(2083): Result = 0x8007001F
2017-04-13 09:13:54, Error                 MOUPG  CSetupManager::ExecuteTask(2046): Result = 0x8007001F
2017-04-13 09:13:54, Error                 MOUPG  CSetupManager::ExecuteInstallMode(745): Result = 0x8007001F
2017-04-13 09:13:54, Error                 MOUPG  CSetupManager::ExecuteDownlevelMode(396): Result = 0x8007001F
2017-04-13 09:13:55, Error                 MOUPG  CSetupManager::Execute(232): Result = 0x8007001F
2017-04-13 09:13:55, Error                 MOUPG  CSetupHost::Execute(368): Result = 0x8007001F

Useful information from the setup action log:

2017-04-13 09:13:54, Info                  SP     Host system information:
                                   VM: NO
                                   Firmware type: UEFI
                                   Manufacturer: Acer
                                   Model : Aspire V3-772G
                                   BIOS name : V1.15
                                   BIOS version : V1.15
                                   BIOS release date : 20140307000000.000000+000
                                   Total memory : 8589934592
                                   Number of physical CPUs : 1
                                   Number of logical CPUs : 8
                                   Processor manufacturer : GenuineIntel
                                   Processor name : Intel(R) Core(TM) i7-4712MQ CPU @ 2.30GHz
                                   Processor caption : Intel64 Family 6 Model 60 Stepping 3
                                   Processor architecture : x64
                                   Processor clock : 2301

2017-04-13 09:13:53, Info                  SP     SPGetWinReImagePath: WinRE image is not available on this system
2017-04-13 09:13:53, Info                  SP     CSetupRecoveryPartition::CSetupRecoveryPartition: WinRE installation disk space impact: 471859200
2017-04-13 09:13:53, Info                         Key CollectTrace is not available.
2017-04-13 09:13:53, Info                  SP     Simple cleanup "Cleanup safe OS mount directory" will cleanup:
2017-04-13 09:13:53, Info                  SP         C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount
2017-04-13 09:13:53, Error                 IBSLIB Failed to bind with firmware. Flags: 0x0 Status: c0000001[gle=0x00000003]
2017-04-13 09:13:53, Warning               SP     SPGetCurrentOSGuid: BCD Open failed. Error: 0x0000001F
2017-04-13 09:13:53, Info                  SP     Cannot get the current OS GUID, recovery partition will not be backed up. Error: 0x8007001F

The log has a lot more in it of course, but that's where this error number first shows up; it shortly spits out the same errors you see in the error log.

I do realize that this laptop is not on Acer's list of supported machines for the Creators Update. It's also not on the Anniversary Update list -- but it works anyway. And I don't care if Acer supports it or not -- I'm not expecting to call them for help with my computer.

EDIT: SOLVED! For some stupid reason this website doesn't let me mark my own reply as the solution. I solved it myself. The solution is in the replies below. I had to turn off Secure Boot.

 

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Last updated March 27, 2019 Views 3,527 Applies to:
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I was eventually able to update to the Creators Update on my machine. I "solved" it by disabling Secure Boot in the BIOS.

It's not clear at all to me why disabling Secure Boot would make it so the installer can figure out how much free disk space I have, but it can't do that while Secure Boot is on... but in any case, it worked.

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I've converted GPT drive to MBR using gdisk on Linux and from WinRE I've fixed MBR boot sector and bootloader on C: drive, switched BIOS to use Legacy Boot and managed to boot Windows. Creator Update went w/o any problems after that. I guess on specific UEFI BIOSes this is the only way to do it. Once there you can switch to UEFI boot, but I would expect that next update will have the same problem as described earlier.

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