Feedback Hub app
Your feedback helps us shape Windows. So naturally, we’re anxious to hear about your experience with the Creators Update. The Feedback Hub app is a great way to provide feedback about what you like or dislike about the product. It is also a great way to get additional details and information about any issues you are experiencing and can help us understand and address those issues more swiftly. And we post responses to submissions in the app so you can see what we are doing about your feedback.
To use the Feedback Hub app to report a problem, follow these steps:
- Search for “Feedback Hub” in Cortana search, then launch the app.
- Navigate to Feedback in the left menu, then press + Add new feedback.
- Select the Problem button, share any details you think are relevant, and choose an appropriate category and subcategory.
- Important: If possible, reproduce the problem(s) after clicking Begin monitoring (or Start capture) near the end of the form; Stop monitoring when you’re done.
- Once you’ve completed the form and monitoring, click Submit.
- Click Continue using Feedback Hub.
- Click My feedback at the top, then find the item you submitted. (It may take a while to appear.)
- Open the item you submitted, then click Share.
- If you also posted in a forum thread, you can click Copy link, and paste the link in your response. (It will look like https://aka.ms/<unique link>)
Get Help app
And if you experience an issue and need additional assistance beyond what the community can provide, the new Get Help app makes it easier to resolve issues yourself or be connected to an expert if needed. With this release, the app introduces Microsoft’s new virtual support agent, which uses your description of an issue to help find the best troubleshooter, Instant Answer, support article, or other solution available (initially available only in English in the US).