Windows 10 Automatic Repair

I downloaded Windows 10 on Tuesday. Yesterday when I turned the computer on, it went to an "automatic repair" page. I have went through all of the options available (restart, shut down, troubleshoot, reset the pc, system restore, system recovery, startup repair, etc) and nothing is working. Every option says that there was a problem and the operation could not be performed. I have tried multiple times and nothing will get passed this "automatic repair" page so I can use my computer. What do I do?

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Hi, Brandon.

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way.

I would like you to answer the questions stated below so that we can help you better:

  1. What is the make and model of the computer?
  2. Which version of Windows was installed earlier?

 

I would suggest you to contact Microsoft Store or your computer manufacturer to get an installation media.

 

You may use Windows 10 installation disc/USB to perform automatic repair by creating a Media Creation Tool. Use the link below to create the media tool.

http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

Perform the Automatic repair:

a) When your computer starts, wait for the manufacturer logo to check the option for boot menu, it will usually be F12.

b) The boot menu key might differ with each manufacturer. If you are unable to find the boot menu key, you may refer the user manual.

c) Restart the computer, when the manufacturer's logo is displayed, keep pressing the Boot menu option key to enter the boot menu and change the boot option to CD\DVD ROM.

d) After you boot your computer using Windows 8 DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.

e) Select the correct time and Keyboard type.

f) Click Repair your computer in the lower left corner

g) Click on Troubleshooting, advanced option and then click Automatic repair.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

For further assistance, you can post your query in Microsoft Community.

Regards

Vanessa

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This happened to me also. I even did a system restore and it happened again.

I fixed it by doing the advanced repair option->choosing Startup settings-> and disabling the Driver check option.

(sorry can't remember the exact names)

After that it boots up fine. Hope this helps fix the problem.

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Tried (and hoped) your solution would work for me, but it just goes around in circles and never gives me a chance to select the option you specify.

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The only other PC I have ready access to is my work laptop, and IT has it buttoned down so I can't download the tool you specify.  I will have to hit up a friend or my company's tech support to create me a disk.  BTW, I assume this will clobber all my files on the hard drive.  Have most important ones backed up, but will be annoying to lose the latest files I didn't back up.

I can get to a command prompt, and just jumping around the directories (trying to dust off my old DOS commands) it seems like my primary hard drive is a mess.  However, my secondary hard drive looks as it should.

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I too have been 'hit' with the automatic repair issue but I can click advance options and continue to Windows and it goes away until the computer is rebooted or turned off/on. What's up with this issue? Local computer company did the Windows 10 install (our computers previously had 7) and this started up shortly after. We have other computers that were done before and haven't had this issue.
kara

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Does this mean that all my files will be deleted as I don't think I have them backed up.

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Hi, Brandon.

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way.

I would like you to answer the questions stated below so that we can help you better:

  1. What is the make and model of the computer?
  2. Which version of Windows was installed earlier?

I would suggest you to contact Microsoft Store or your computer manufacturer to get an installation media.

You may use Windows 10 installation disc/USB to perform automatic repair by creating a Media Creation Tool. Use the link below to create the media tool.

http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

Perform the Automatic repair:

a) When your computer starts, wait for the manufacturer logo to check the option for boot menu, it will usually be F12.

b) The boot menu key might differ with each manufacturer. If you are unable to find the boot menu key, you may refer the user manual.

c) Restart the computer, when the manufacturer's logo is displayed, keep pressing the Boot menu option key to enter the boot menu and change the boot option to CD\DVD ROM.

d) After you boot your computer using Windows 8 DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.

e) Select the correct time and Keyboard type.

f) Click Repair your computer in the lower left corner

g) Click on Troubleshooting, advanced option and then click Automatic repair.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

For further assistance, you can post your query in Microsoft Community.

Regards

Vanessa

I own an older HP Pavilion, model HP7-1154. I don't have a CD from the company. I do have a system repair DVD and 3 recovery discs, created be me at the time of purchase. I followed the instructions for repairing the Automatic repair loop problem using F9 to enter and moving the arrow to the CD/DVD line. I then put in the system repair CD and nothing happened.

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My problem is different. I have no access to any of the options usually available to get started. All I  have is a notice on the lockscreen saying: Preparing Automatic Repair. Today , that is after three days of waiting, I shut down to see if I can restart the computer, I see the same notice of the first moment to the effect that my computer ran into an error and that Microsoft is working for a solution and that they will restart the computer. One minute later the computer turns to the lock screen with the notice : preparing for automatic repair. There was no way to jumpstart. Should I keep waiting , and if I did what is the promise? Q

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Same issue continuing, now on the 3rd day, as with you Naim. I've tried everything I can think of, except getting to the command prompt to try and open Windows in safe mode. Unfortunately, that requires that the boot process gets to the options screen, which is not always happening. If you get to the screen that says there's a problem, and it gives you the option for advanced options, click on that. There should be an option for command prompt. Here's a tutorial on what to do then - https://www.lifewire.com/how-to-force-windows-to-restart-in-safe-mode-2625163.

Microsoft certainly hasn't been able to provide a solution to this issue, yet.

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Hi i have the same problem

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Last updated August 9, 2020 Views 50,820 Applies to: