My computer used Windows 7 originally starting about 6 years ago, and updated to Windows 10 when that option became available in July or August of 2015. A few days ago, I purchased a new motherboard and CPU. I linked my license key to my Microsoft account in accordance with this guide, saved my license key retrieved via Speccy as a backup, and installed the new parts. Yesterday, I went to activate my Windows key using the Troubleshoot/I changed hardware on this device recently option (again, per this guide), and I get this error message:
Unable to activate Windows
We can't reactivate Windows as our servers aren't available right now. Wait for a few minutes or try adding your Microsoft account again
Is there any estimate on when this functionality will be returned so I can activate my license? Or, is someone able to take the information from my account and manually transfer the license between devices?
I've already talked to a live agent and gave them control of my PC through remote assistance, but they were unable to help me since they could not find my original Windows 7 license key. The license key I had saved as a backup was apparently a generic Windows 10 license key since I had updated to Windows 10, and doing so only gives you a generic key instead of a unique key. And I no longer have the 6 year old Windows 7 key. I suppose I could uninstall everything, put back in my old motherboard and CPU, restart my computer, attempt to get the original Windows 7 key from that, and re-install my motherboard and CPU again, but that is a hassle I very adamantly do not want to go through, especially without a guarantee of success.
So I would greatly prefer to just wait for the activation servers to return since I have already linked my license to my Microsoft account. Does anyone have an idea of how long that will take?