Win10 upgrade failure from Win7 error 80004004-40019

Win10 upgrade from Win7 failing with  error 80004004-40019.  Ran sfc /scannow, didn't help. Verfied with Dell hardware is compatible.

Not sure if related, from application event log:

Event ID 3011

Unloading the performance counter strings for service WmiApRpl failed.  The first DWORD in the Data section contains the error code.

Event ID: 3012

the performance strings in the Performance registry value is corrupted when process Performance extension counter provider.  The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD i nthe Data section. 

 

Question Info


Last updated September 29, 2018 Views 4,254 Applies to:

Review:

then try upgrading manually:

Option 1:

Download the Media Creation Tool Now

Right click the MediaCreationTool.exe file then click Run as administrator.

Note: How to verify if you downloaded or installed the Windows 10 November Update

How to create a ISO or USB drive.

Select Upgrade this PC now then click Next

Option 2:

Pre-requisite Task

When making significant changes to your computer such as updating the operating system, you should always backup. See links to resources about backing up by clicking the link for the respective version of Windows you are running: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

then

then

  • Disable (preferrably uninstall) your Antivirus utility before attempting the upgrade.
  • Restart a few times then try again.
  • Disable General USB Devices (example - Smart Card Reader). 
  • If you are using a SCSI hard disk, make sure you have drivers available for your storage device on a thumdrive and it is connected. During Windows 10 setup, click the Custom Advanced Option and use the Load Driver command to load the appropriate driver for the SCSI drive. If this does not work and setup still fails, consider switching to a IDE based hard disk.
  • Perform a clean boot, restart then try again.
  • If you are upgrading using the .ISO file, disconnect from the Internet during setup, if you are connected by LAN (Ethernet) or Wi-Fi, disable both then attempt setup again. 
  • If you are updating through Windows Update, when the download reaches 100% disconnect from the Internet LAN (Ethernet) or Wi-Fi then proceed with the installation.
  • If that does not work, try using the .ISO file to upgrade if possible.
  • If you are connected to a domain, switch to a local account.
  • If you have any external devices attached to the machine, disconnect them (example, gaming controllers, USB keys, external hard disk, printers, non-essential devices).

Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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The media creation tools worked fine!

Thanks!

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You are welcome.
Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

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