Unable to access digital key for Windows 10 PRO in order history

Product Key for Windows 10 can't be found through digital in order history. Links are broken for any details to onestore.

Hi Randy

Please provide the following information . . .

Did your purchase your Windows 10 licence from the Microsoft Store or another retailer online?

Were you provided with a Product Key at the time of purchase?

Did you install the version of Windows 10 Pro and was that at any point activated and kinked to your Microsoft Account?

If you purchased Windows 10 Pro from the Microsoft Store, that will be linked to your Microsoft Account and if you log into Windows 10 Pro with your Microsoft Account, that should automatically activate for you . . .
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Hi, RandyCalderon

Most of the software that you buy directly from Microsoft Store as a digital download, such as Office, Windows, and Xbox games, can be downloaded, installed or reinstalled in the order history.

Find the software and then select Product/installation key.

https://account.microsoft.com/billing/orders

1. Go to the Order History, search for Windows 10, and then select Product / Installation Key.

2. Select Copy to copy the key and then select Install.

3. Select Download the tool now and follow the instructions.

4. An assistant will help you through the installation steps.

Passwords are saved by default in Internet Explorer, but you can enable and disable this option by doing the following:

1. In Internet Explorer, select the Tools button and then Internet Options.

2. On the Content tab, under AutoComplete, select Settings.

3. Check the Usernames and passwords in forms box and then select OK.

To disable password saving, clear the Usernames and passwords on a forms check box.

Note: If you use a public computer, Internet Explorer will ask you if you want to save passwords and user names. You should not save your personal login information on public computers.

The account information is encrypted and stored on your PC. It is not shared between user accounts and the other applications on the computer cannot read the passwords. But if you log in to another computer with your Microsoft account, you can log in to the pages with your account information saved in Internet Explorer because that information uses a mobile profile between devices.

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Thank you both for the quick replies! My issue is that this is the only order in my order history with a broken link.  

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Hi,

I face the same problem. Did you got any help?

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Product Key for Windows 10 can't be found through digital in order history. Links are broken for any details to onestore.

Exact same issue. The link doesn't work and no key is displayed on the order page. Nothing to install or download. I had to re-install my OS and I need my Key again.

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Last updated May 4, 2023 Views 1,636 Applies to: