Start Menu and taskbar messed after Fall Creator Update

Hi,

After my notebook was updated today to Fall Creator Update, (btw it took considerably long time, about 2 hours), I noticed that Start Menu is totally messed up. Many Windows 10 regular apps (such news, photos, calendar, mail, facebook, groove, films & tv, remote desktop, windows app store, all games etc.) are missing from menu, and for example the Play and Explore group is gone entirely.

However the apps are still there, deeply hidden. I noticed that if I browse with Edge on Windows App Store site, as expected is opened the Windows App Store from Windows 10. From here I can open various apps that are in my Library. So there also still exist somewhere. But there are not visible in taskbar, I can't pin them to taskbar and/or start menu.

I will provide two pics of menu: how should look and how is now

before update (quite old but not relevant)

and actual

Anybody similar issue?

Any hint?

thnx a lot

Moved from:  Windows / Windows 10 / Install, upgrade, & activate

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Looks like an unfortunate glitch of a complex upgrade. You might want to submit feedback, My start menu layout upgrading from 1703 to 1709 remained intact on my Surface Pro.

Press Windows key + F 

Submit the feedback to let the Windows Team know.

Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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Hi and thnx

It seems that is more complex: also Cortana behave wrong when I search these apps. Instead to find them locally, it open Store and I launch them from there (but can't pin)

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Run the Start menu troubleshooter:

http://aka.ms/diag_StartMenu 

As for Cortana:

Method 1: Run the Search and Indexing Troubleshooter.
Follow the below steps:
 1. Open Control Panel.
 2. Select Troubleshooting.
 3. Click on Search and Indexing Troubleshooter.
 4. Run the Troubleshooter.

Method 2: Run the DISM Tool. If the issue persists, I would have run the DISM tool to check the system health and will try to restore the files.  
 1. Click on 'Start'.
 2. Enter 'Command prompt' in the Search box.   
 3. In the list of results, swipe down on or right-click Command Prompt, and then tap or click 'Run as administrator'.  
 4. In the Administrator: Command Prompt Window, type the following commands. Press the Enter key after each command:
DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth
To close the Administrator: Command Prompt window, type Exit, 
and then press Enter.
Note: The tool might take 15-20 minutes to finish running, so please do not cancel it. 

Method 3: Restart the Cortana Process in Task Manager

Press Windows key + X
Click Task Manager
Select the Processes tab

Scroll through the list of processes, select Cortana then click End Task.

Restart Windows 10 then see if it starts working.


Method 4: Reinstall Cortana\

Press Windows key + X
Click PowerShell (Admin)

At the command Prompt, type then following the hit Enter.
Exit Powershell the restart

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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Yup same issue here on a clean Windows install with the new ISO. It's broken out of the box. 

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thnx

First troubleshooter say "Tile database is corrupt" then "Not fixed"

Second troubleshooter did not find any problems.

Now I try DSIM check.

If this not solve, I will try to restore previous version (1703). Fortunately I keep it, I hope to be able to restore.

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I am having the same issue after installing the Fall Creators Update last night (10/17/17).  My Start Menu is missing a majority of my installed Windows Store Apps that were installed before the update.

They are not listing in the Start Menu list.  They are not showing pinned to the Start Menu.  They do not show installed when searched through Cortana either.  No easy way to access them.

However, they do show installed in the Store when I search for them individually in the store.  But they are listed as "LAUNCH" and not "install".  They also show listed in the Apps section in the Settings Menu.

I did discover that I had to actually uninstall the "missing" app from the App list in the Settings Menu.  Then go to the Store and reinstall the app.  I only had time to do two apps before leaving for work.  Will have to try more tonight to see if I can recover all of the missing apps.  I hope Microsoft can investigate and resolve quickly.  It's a lot of apps to have to go through individually to uninstall then reinstall.

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I have restored back to 1703, I cleaned all the visible traces of 1709 installation and then I give it another try. After 2 hours here I am with the same issue.

I think that is one of the most severe bug released by Microsoft at least by consequence: it delivers a nearly unusable computer. And no, I don't think that uninstalling Store apps is an acceptable solutions, because it take an important amount of time, there are settings that maybe are fastidious to recreate and so on.

So I wait a realistic solution from Microsoft.

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Store itself is missing and it can be indirectly open by visiting the Store website.

Definitely is not an acceptable choice to uninstall/reinstall Store apps.

Mainly I think that a way is to find (for people that like me still keep the 1703) the original of the folder "C:\Users\YourUsername\AppData\Local\TileDataLayer\Database" and then to try to copy the content to a handy location (e.g. USB thumb).

But this is not very simple because in Windows.old folder there are permissions changed and at first sight is impossible to find the old original folder.

Supposing that this can be done, I suggest that in current installation must be created two new users with administrative privileges. I think that it must use each of them to login for creating the folder structure and the broken tile database (yes is broken by default, not because of update/migration) and then from one account to copy the rescued database into folder of the other test account.

If after logout (eventually restart) is ok, then it may be used the same copy method to the main account.

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I tried creating a new using with a local account and the tiles seemed to be fixed but they were all being downloaded and it would say "P~microsoft.[app name]" or "A great app is on it's way" -type message.

But after waiting a few minutes it seems like nothing happens at that point.

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I actually saw some of the programs download but they still had that wierd "P~microsoft" name on the tile after installing.

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Last updated January 19, 2020 Views 26,068 Applies to: