I purchased Win10 for a new laptop (no preexisting OS at all). Win10 downloaded to a USB, and then I installed Win10 from USB to the laptop.
Now the setup procedure gets stuck on a restart loop.
First, the "Let's get connected" screen shows up. I select the relevant wifi network.
Second, the "Get going fast" screen comes up. I select "Use express settings".
Finally, the circling dots screen comes up with "Just a moment..." and then it restarts.
Has anybody encountered this and can you fix it?
Edit: Just spoke to an online assistant, Francis V, in Microsoft Answer Tech. His sole solution was to repeatedly assure me that this was completely normal, and that the process can take up to 8 hours. Which leads us to the ridiculous conclusion that it's "normal" for me to be sitting next to my computer, clicking twice each cycle, for hundreds of identical restart cycles, for eight hours.
For context, I purchased the laptop in China and purchased the legit copy of Windows 10 from Microsoft store online. Most of my Chinese peers were completely nonplussed as to why anybody would purchase software legitimately. I told them it came with better customer support. I now feel suitably foolish.