Problems with Creators Update and Broadcom 440x adapter

I have an old dell inspiron 1520 that I'm been using quite happily with the latest build of win 10 pro 32 bit version 1607. Everything works great. 

I get the Creators Update iso using the MCT program. The update goes fine but this is where the issues start. First off I can't detect my wifi connection nor any other neighbouring ones. I have an Intel 4965agn wifi card and using driver version 13.4.0.139 with the power management option turned off. I have had absolutely no issue using this hardware/driver combo with all previous versions of win10. Device manager tells me that the card is working properly.

The next issue is windows is stuck when I try to restart, the screen message is states  "restarting" with the moving busy ring below it. Only way to stop it is to do a hard shutdown. I've tried disabling fast start up with no difference.

Tried the update on two occasions now (had restored back to 1607 from a backup image then retried a second time). Something is not right with this update and my laptop so I've gone back to ver 1607 where everything works.

Anyone have any ideas on what the problem could be or do I have to hope that MS finds a fix for me? Also can I stop Windows Update from trying to install this update next week?

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Answer
Answer

August 2 cumulative update seems to have fixed my Broadcom 440x NIC problem.

I can confirm that the latest cumulative update has the Broadcom 440x fix.  It was released 18 hours ago.  For those that are curious this is build 15063.502.  This has been a long four month drive to getting this fix investigated, fixed, and released.  Thank you all for your patience.  If you continue to have issues with the Broadcom 440x after applying this update please let us know on this thread.

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So, thanks to you Travis for seeing it through and to all other posters for your contributions. Hope everybody gets their systems successfully patched or reinstalled to fix this issue.

Thanks Guys!  That means a lot.

In case you are curious about my role here and how we do this...I am an engineer in the Quality team that owns Core Networking.  This includes LAN, firewall, TCP/IP, and a host of other basic networking technologies.  I also work closely with those in wifi, cellular, and printing.  My job is to identify bugs after we release and drive the fixes back in the product.  In this case I was notified from a colleague that our telemetry was reporting a disproportionate rise in update roll backs with this network adapter.  I went to this forum and to reddit to try to corroborate what we were seeing.  Once I saw it was an issue I tried to get hardware that had this adapter.  This was hard to do as this is Vista era.  I went through Tyler who is our Support contact to get logs directly from some of you.  I also found a guy I worked with that had a personal Dell Inspiron 9300 at home that he donated to the cause.  With logs from the community and the repro laptop we determined the cause quickly.  I built a fix myself to prove that it worked and started engaging with the owners of TCPIP to get the fix put in.

A question that is often asked is "how many people are affected by this".  The answer for the Broadcom 440x issue is about 150,000.  That represents a very small percentage of all windows 10 users.  Something like .03%.  However I was always able to point to this thread for justification to get the fix in.  In other words...this fix was brought by you.  Without your engagement I would not have had the ammunition to get the fix approved.  So thank you very much!

Please continue to post your issues on the forums, reddit, twitter, and most importantly Feedback Hub.  There are lots of here that read through what you have to say.  I weekly present your posts to managers and directors so they understand the joys and pains you experience.  

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Last updated September 9, 2019 Views 13,273 Applies to: