msvcp120.dll and msvcr120.dll are missing

I am trying to update my Quicken 2016 and it will not install the update because ...  msvcp120.dll and msvcr120.dll are missing.  I have looked at other suggestions about installing the C+++ and yes I did this and it still pops up with the same message.  I have restarted the computer and I have uninstalled and then reinstalled the Quicken program nothing works.
 

Question Info


Last updated December 13, 2019 Views 44,026 Applies to:
Answer
Answer

Start here:

https://www.quicken.com/support#windows

  

Did you download and install both the 32-bit (x86) and 64-bit (x64) Visual C++ 2013 Redistributables?
https://www.microsoft.com/en-us/download/details.aspx?id=40784

( . . . and restart your computer afterwards.)

.-
Shenan Stanley
MVP 2005-2011 & 2013-2015
Insider MVP 2016-
.-

47 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Answer
Answer
Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

15 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.