KB4524147 / Startmenü / HP NetworkPrinters / unknown Network Traffic

Hello Microsoft,

  • Printers
    • We have recived several reports from Companies we support about Issues with their Printer. From a close look all affected Companies are using HP MFPs. The Networks we provide with "other" MFP Suppliers are not affected. Our Solutions was to remove the KB4524147 and restart the Clients.
  • StartMenue
    • Some Devices have fatal Startmenue failure. This could be solved by your Artikel given on another support request. The Issue here is that we have on several Companies different AP types. One for example has standart Desktops like: Desktop --> ASUS H310M-A R2.0 ; Intel Core i7 ; 8 GB RAM Windows 10 Professional. All Client AP are sset up with the same Update Level. Only a few devices have the Starmenue failure.
  • unknown Network Traffic
    • some Devices on another customer Network has started a significant raise of unknown Network Traffic. It did not caused any harm yet as our Firewall has recognized it and is now reporting every minute since then about this. The User is not complaining of any "change" on his Device? And also we figured out that remopving the KB4524147 stopps the network traffic. Reinstalling it causes it again. Again its on similar APs with same Setup like: Gigabyte Brix (mini PC) -->  Intel Core i5, 8GB RAM / Windows 10 Pro. We are investigating still the cause. Could be coincidenc... 

Please let us now what kind of Data or Information you need to solve the Printer and StartMenue issue.

Please let us know if any other report is known about this "unkown network traffic" from your sides.

Thank you and best regards

CHSM Germany

I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

The Printer and Shell issues which include Start have been reported to be fixed in the update KB4517389 released yesterday.


>>Addresses an issue with applications and printer drivers that utilize the Windows JavaScript engine (jscript.dll) for processing print jobs.

Please install KV4517389 and check. Unfortunately, there are no reports of unknown traffic here in the forum.
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Question Info

Last updated January 10, 2020 Views 104 Applies to: