Question

Q: Itunes on windows 10 64-bit

I have to say, before I post this one, I have read the related posts in this forum and search this problem with Google.

All solutions can't solve my problem and I hope I can get a help here!

The solutions that I have carried out:

solution 1. completely remove and reinstall.

1. I remove all programs related about Apple;

2. I delete all items with keywords "itunes" and "Apple" in the windows registry;

3. I downloaded the newest version of itune installation package (2016.07.25);

4. Finally it failed and told me

"There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.".

*: I run the itune installation package with administrator privileges;

solution 2. install quicktime firstly.

1. I remove all programs related about Apple;

2. I delete all items with keywords "itunes" and "Apple" in the windows registry;

3. I downloaded the newest version of the quicktime (2016.07.25) and installed it firstly. I made it;

4. I downloaded the newest version of itune installation package (2016.07.25);

5. Finally it failed and told me 

"There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.".

*: I run the itune installation package with administrator privileges;

solution 3. install it with ninite

failed

solution 4.

do these first;y

  1. Press Windows key+R
  2. Type: msiexec /unreg then press Enter key.
  3. Press Windows key+R
  4. Type: msiexec /regserver then press Enter key.

And install itune.

Failed.

Now I have no idea how to solve this problem.

I really need help!

Thanks!!!



Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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Sorry this didn't help.


Thanks for your reply!

I'm glad that I can communicate with you and I have read your post (the link your provided) before I post my problem.

In fact, what you said didn't solve my problem. And I have tried lots of methods but they all failed so I decided to post here. This is my first time to post at microsoft's official forum (I think it's a official forum) and I think it would take me a long time if I try to get help here. But I have to admit that your reply is so quick.

I really hope my problem can be solved because it's difficult to manage my files in air 2 without Itunes.

Did this solve your problem?

Sorry this didn't help.

1 person was helped by this reply


 
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Views: 2,979 Last updated: June 18, 2018 Applies to: