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Text may not appear in the Windows interface on some devices after installing the Windows 10 Creators Update

Edison Pus started on

Updated (4/18/17)

 

Icons and/or text throughout the Windows interface may not appear at all, or may appear as solid color blocks on some devices.

 

This issue may occur if you have an out-of-date version of Comodo Internet Security or Comodo Cloud Antivirus running in Creators Update.  To resolve the issue if you have a Comodo product installed, please update to the latest version of the security software before installing the Creators Update.  You can find information for updating your Comodo product at https://antivirus.comodo.com/windows10update-advisory.php.

 

This issue may also occur on devices that contain the following Intel processors (codenamed Clover Trail), which are currently not supported on Windows 10 Creators Update: 

  • Atom Z2760

  • Atom Z2520

  • Atom Z2560

  • Atom Z2580



Microsoft is working with our partners to provide compatible drivers for these processors.  Until then, Windows Update will prevent devices containing one of the processors listed above from installing the Creators Update.  
 
If your PC contains one of these processors, Microsoft recommends that you do not install the Creators Update from the software download site.  Please wait and allow Windows Update to install the Creators Update after compatible drivers are released and installed.  If you have already installed Creators Update from the software download site and are experiencing these problems, you can use Windows 10’s recovery options to go back to an earlier build.      
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