Get windows 10 app diagnostic says no.

Hi there, I don't understand why my version of windows does not qualify for the free windows 10 update. I have Windows 7 pro with SP1.  weird thing is, the get windows 10 app diagnostic is stating I have and AMD and not Intel, which I have. and that my windows version is 6.1, ****? Thanks for looking!

Hi,

Thank you for being part of Windows 10.

Installing Windows 10 using the media creation tool

http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

Do get back to us for any issues pertaining in the future. We will be happy to help.

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Last updated March 26, 2019 Views 727 Applies to: