Fail to upgrade windows 10 from 1803 to 1909

Hi,
I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

Let us check the Installation log to find why the update failed. Please share the following logs:

The Panther logs. Files named Setupact.log and Setuperr.log from the following path C:\$Windows.~BT\Sources\Panther

The Rollback logs: These usually are created if Windows Update rolls back. Files named Setupact.log and Setuperr.log from the following path C:\$Windows.~BT\Sources\Rollback

[Only if the error code is 0xC1900101-0x30018] The Device Install Log from C:/$Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log

https://answers.microsoft.com/en-us/windows/for...

To upload files here, see the following article. You must copy the logs to the desktop first and then upload.

How to share diagnostic files/logs on Microsoft community
https://answers.microsoft.com/en-us/feedback/fo...


As the log size might be large consider zipping everything before uploading.

The errors you included in your post are very common and are usually ignored.. If the log in the next couple of lines states the migration will be aborted, then you know the cause of the problem.

The logs Sumit requested may give more of a clue.  You can also download and run the setupdiag.exe utility from the site referenced.  If you get that report, you can copy and paste it so we can check it..

https://docs.microsoft.com/en-us/windows/deployment/upgrade/setupdiag

Hi,

Thank you for your answer.

You can find here https://1drv.ms/u/s!Auht4shwvtUBllP29eZxzoUjDQ2X?e=xOQU3V the log files from the 'Panther' folder. The Rollback folder does not contain any log file.

Thanks and regards,

Jérôme 

Thanks Jerome. Apparently, it looks like a plugin failure.

2020-08-28 10:35:33, Error                 SP     Error READ, 0x00000002 while gathering/applying object: pre-scan, Action,CMXEPlugin,C:\$WINDOWS.~BT\Work\MachineSpecific\Working\agentmgr\CCSIAgent,%SYSTEM32%\migration\scmdmigplugin.dll,{D7A91520-AAFC-416F-9D7B-2C2E933BCAA7},Apartment. Will return 2[gle=0x000000cb]

2020-08-28 10:35:44, Error      [0x080273] MIG    GAC root enum: error while creating the assembly enumerator. (hr = 0x80070057)[gle=0x00000012]

While there is no exact remedy for this, we can continue with hit and trial methods. Logs unfortunately sometimes do not exactly tell what happened.

Put the PC in a clean boot state, turn off everything in Windows features and try again.

https://www.tenforums.com/tutorials/7247-turn-w...

https://support.microsoft.com/en-in/help/929135...

Keep us posted.

Disclaimer:
There are links to non-Microsoft websites which would provide accurate and safe information. Watch out for ads on the websites which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

@Sumit, you might want to check this..

Error      [0x080389] MIG    Failure while calling IDiscovery->Gather for Plugin={ServerPath="%SYSTEM32%\migration\scmdmigplugin.dll", CLSID={D7A91520-AAFC-416F-9D7B-2C2E933BCAA7}, ThreadingModel=Apartment}. Error: 0x80070002

Info                  SP     Will add an extra error

Error                 SP     Error READ, 0x00000002 while gathering/applying object: pre-scan, Action,CMXEPlugin,C:\$WINDOWS.~BT\Work\MachineSpecific\Working\agentmgr\CCSIAgent,%SYSTEM32%\migration\scmdmigplugin.dll,{D7A91520-AAFC-416F-9D7B-2C2E933BCAA7},Apartment. Will return 2

Info                  MIG    Error 0x00000002 while executing action Action,CMXEPlugin,C:\$WINDOWS.~BT\Work\MachineSpecific\Working\agentmgr\CCSIAgent,%SYSTEM32%\migration\scmdmigplugin.dll,{D7A91520-AAFC-416F-9D7B-2C2E933BCAA7},Apartment. Shell application requested ignore

Maybe look at this..  You noted this error but it is not tied to the other error..  The lines on the bottom are examples of what it is supposed to be doing instead of throwing an error..  I did find a couple of sites when I searched for GAC root enum.

Error      [0x080273] MIG    GAC root enum: error while creating the assembly enumerator. (hr = 0x80070057)[gle=0x00000012]

Error                        MigGather caught exception: Win32Exception: The parameter is incorrect. [0x80070057] void __cdecl Mig::CGACRootEnum::Reset(void)

Info                         Leaving MigGather method

Error                 SP     pSPDoMainGather: Gather operation failed. Error: 0x00000004

Info                         Entering MigCloseCurrentStore method

-------------------------------------------------------------------------------

MIG    Object [CustomMarshalers,Version=2.0.0.0,Culture=neutral,PublicKeyToken=b03f5f7f11d50a3a,processorArchitecture=AMD64] is excluded from migration because it is a system object.
MIG    Object [ISymWrapper,Version=2.0.0.0,Culture=neutral,PublicKeyToken=b03f5f7f11d50a3a,processorArchitecture=AMD64] is excluded from migration because it is a system object.
MIG    Object [Microsoft.Ink,Version=6.1.0.0,Culture=neutral,PublicKeyToken=31bf3856ad364e35,processorArchitecture=AMD64] is excluded from migration because it is a system object.

Hi, I've tried what you mention, clean boot, windows feature, but the installation is still failing

Thanks & Regards,

Jérôme

Can you please share the logs once again?

No need for others except the Panther folder .

The Panther logs. Files named Setupact.log and Setuperr.log from the following path C:\$Windows.~BT\Sources\Panther

Give me the valid product key to acsess windows 10 okila?????

Hi,

I've retryed this morning.

Here are the logs:

https://1drv.ms/u/s!Auht4shwvtUBllXnGrdyir18QvTh?e=5TuuRO

Thanks and regards,

Jérôme

Thanks Jerome.

Sorry @Saltgrass, I missed your post and you made a great point - the log repeated the same error you mentioned above, including a mention of IIS as we know :)

2020-09-01 15:06:39, Warning MIG No implementation of IPreGather->PreGather found for Plugin={ServerPath="Microsoft-Windows-IIS-RM\iismig.dll", CLSID={A33259A7-E9DB-4195-A31F-57E3C4D74C49}, ThreadingModel=Apartment}


Jerome, the next step is to put your PC in a clean boot state, turn off everything in the Windows features most specifically IIS and try again.

https://www.tenforums.com/tutorials/7247-turn-w...

If IIS or any plugin is the culprit this should resolve the issue.

Disclaimer:
There are links to non-Microsoft websites which would provide accurate and safe information. Watch out for ads on the websites which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.