I've upgraded from Windows 8 to Windows 10 with no problem.
However, I'm trying to create a back-up of Windows 10 in preparation of doing a clean refresh. I run Windows Media Creation Tool, choose USB, download Windows 10, it then verifies the download, but at about 50% of Creating Windows 10 Media I receive this message:
There was a problem running this tool
We're not sure what happened, but we're unable to run this tool on your PC. If you continue experiencing problems, reference the error code when contacting customer support. Error code: 0x80070456 - 0xA0019
My computer is an Acer Aspire V3-551-7844
AMD Radeon 7520G
It was originally installed with Windows 8 but it upgraded to Windows 10.
The USB is an HP 16GB flash drive (formatted before running Windows Media Creation Tool.
I have tried running the tool regularly and as an administrator but I'm getting the same error. Any help in resolving this would be appreciated.