Question

Q: computer will not wprk properly after kb4051963 upgrade This thread is locked from future replies

after updating my Asus gaming laptop with the Nov 5 KB4051963 update I am having the following problems

1. start menu will not open

2. Edge opens but will not open home page and then closes by itself

3. The All settings page have nothing on it when it is open.

4. Cortana will not open

Are there any fixes?

Moved from: Windows / Windows 10 / Install, upgrade, & activate

Answer

A:

Suggestions, although easy followed and appreciated, did not resolve the problem(s). Actually the problem got worse.  In the end I had to reinstall an image that I created over a year ago and then let the updates install again.

Long process (I worked on problem over four days) but it has taught me the importance creating an image after every successful update.

Did this solve your problem?

Sorry this didn't help.



 
Question Info

Views: 180 Last updated: March 7, 2018 Applies to: