Question

Q: Can't upgrade to Windows 10(Error C1900101-20017) This thread is locked from future replies

Hello,

When trying to upgrade to Windows 10 from my current copy of Windows 7 (64-bit Home Premium), I get the 20017 error that seems to be very common, according to my many google searches over the past few days.  After the system reboots itself during the installation process, Windows 7 will show a message saying that the installation failed.  


I have tried the following, in no particular order:

-Installing via Windows Update

-Installing via disc through Windows

-Uninstalling antivirus software before installation

-Uninstalling USB drivers before installation

-Uninstalling graphics drivers before installation

-Updating graphics drivers before installation

-Disconnecting all hard drives and disc drives other than the main before installation

-Disconnecting USB devices other than mouse/keyboard

-Disabling overclocking options on my CPU

-Turning off all CPU cores except for one before installation

-Went into the command prompt (CMD.exe) and ran sfc /scannow; no errors found

None of these efforts have been successful.

A few notes:

-I have a dual-boot setup using Linux Mint, though as I understand it this is not normally a problem.
-Due to an installation error in years past, my boot menu (after the BIOS boot screen but before Windows loads) shows two copies of Windows 7.  One of these is inactive (they both boot into the same version of Windows IIRC), but I don't know if this could be causing a problem.  

-My E:\ drive doesn't report a recognized file formatting system, I assume this is the partition where my Linux Mint info lives.

My PC setup: 

Windows 7 Home Premium (SP1)

C:\ drive has 170gb free space

CPU: AMD Phenom II x6 1090T (3.2 ghz)

Motherboard: ASUS M487TD/USB3

RAM: DDR3 12gb (9-9-9-24 & 2006.7 ghz)

GPU: NVIDIA GeForce GT 640 (128-bit DDR3)Bluray drive is connected.

From Disk Management: 

Hello,

Thank you for posting your question on Microsoft community.

I appreciate you for providing details about the issue and your efforts towards resolving it.

This issue may occur due to software conflicts or if antivirus software is blocking Windows 10 upgrade.

I would suggest you to refer the following wiki article created by Andre Da Costa and check if it helps.
Refer:
How to: Troubleshoot common Setup and Stop Errors during Windows 10 Installation
http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-troubleshoot-common-setup-and-stop-errors/324d5a5f-d658-456c-bb82-b1201f735683

Note: Please refer to solution of error "0xC1900101-0x20017" section in the above article.

Important:
After you have finished troubleshooting, follow these steps from section “How to reset the computer to start as usual after clean boot troubleshooting” to reset the computer to start as usual.

Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

I hope this information helps.

Please do let us know if you need any further assistance.

Thank you

Did this solve your problem?

Sorry this didn't help.

Thanks for your help, but I've solved the problem on my end-

It turns out I was using the wrong boot files to get into Windows 7.  I mentioned that I had two listings to Windows 7 on my boot menu, and while they both loaded into the operating system, if I used the first option I was unable to install Windows 10, because of some difference in the startup files. 

Using the second Windows 7 option, I was able to successfully install Windows 10, and am using it presently.

Thank you for your help,

   TS

Did this solve your problem?

Sorry this didn't help.

Hello,

Thank you for keeping us updated.

I am sorry for late response.

I am glad that Windows 10 installed successfully on your computer.

I hope that it is running properly.

Please feel free to reply, if you have any other issues with Windows.

Thank you

Did this solve your problem?

Sorry this didn't help.

 
Question Info
Views: 180 Last updated: December 30, 2017 Applies to: