NOTE: If your computer has a Intel Clover Trail processor, its not compatible with Windows 10 versions 1703 to 2004. Those computers should continue to use Windows 10 1607, which will continue to receive support until January 2023.
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Technical Level : Basic
The Windows 10 May 2020 Update or Windows 10 version 2004 is the latest revision of Microsoft's desktop operating system. The previous version, called Windows 10 1909 was launched in fall 2019. Users running previous versions of Windows 10 will be able to upgrade to the latest revision multiple ways. One of the most reliable and convenient ways is to use the ISO file. The ISO file provides the option of upgrading multiple systems especially for users with limited bandwidth. In this article, we show you how.
If you prefer to upgrade using Windows Update, please review the following article for instructions:
For users running previous version of Windows such as Windows 7, Windows 8.0 or Windows 8.1, you will need to purchase a license for the Windows 10, if you did not take advantage of the free upgrade offer (you might still be able to get it for free). For computers already running Windows 10 Home, Pro, Pro Education, Pro Workstation, Windows 10 S editions, Enterprise or Education versions 1507, 1511, 1607, 1703, 1709, 1803, 1809, 1903, 1909 you can upgrade to the latest Windows 10 Feature Update for free.
If you are upgrading from older releases of Windows, review following links:
- How to Upgrade to Windows 10 Feature Update from Windows 7 New!
- How to Upgrade to Windows 10 Feature Update from Windows 8.0 or Windows 8.1 New!
Windows 10 Feature Updates are a part of Microsoft’s ongoing strategy to deliver Windows as a service.
How to get the Windows 10 Creators Update ISO?
The Media Creation Tool will be updated so you can download the latest version ISO containing the Windows 10 Feature Update. To learn more about how to download the ISO file, check out the following article:
For troubleshooting instructions, please scroll down further.
Starting the Upgrade
Boot to the Windows 10 desktop. If you have the Windows 10 ISO, you can right click the ISO file then click Mount. If you are installing from a DVD or USB thumb drive, insert or connect it, then click the on screen notification. If setup does not start automatically, click Start > File Explorer > This PC > open the drive containing the Windows 10 setup files, then double click Setup.exe.
After mounting the ISO file, right click the drive containing the installation files then click Open.
Click Run setup.exe
Click Yes to allow the installation to Start.
Wait while setup is initialized.
You can select download and install any important updates before upgrading. This is recommended since it can help to ensure a smooth upgrade. If you are not connected to the Internet, select the Not right now radio box instead. Click Next.
Wait while setup checks for updates that might make the installation go smoothly.
Wait while Windows 10 setup checks your system for compatibility issues.
Accept the End User License Agreement.
Wait while Windows 10 setup does one final check to ensure your system is ready.
Windows 10 setup will check if you have enough disk space. If you don’t, review the following article for instructions how to upgrade to Windows 10 feature update on a system with limited disk space:
Please note, you have the option of choosing what you would like to keep, which includes personal files, apps and settings.
If you want to perform a new install or just keep your files click Change what to keep. Once you have chosen the desired options, click Install to begin.
To learn more about performing a clean install: How to: Perform a clean install of Windows 10
This will be your screen for a little while. During the installation, your computer will restart several times.
After the first restart, Windows 10 setup will resume. You will notice the setup experience has once again been refined from the previous animated circle. This will be your screen for a while. When complete, Windows 10 setup will restart automatically.
Sign into your account.
Wait while Windows 10 completes application updates and post setup tasks.
That’s it, the Windows 10 feature update is installed. You can check Windows Update for latest updates, click Start > Settings > Update & security > Windows Update > Check for Updates.
How to prepare your computer before upgrading?
Although updating to a new Windows 10 version is a relatively simple process, similar to a repair upgrade; users should perform some basic pre-requisites before initiating the upgrade.
If you are finding it difficult to carry out some of the steps described below, please review detailed instructions how to perform them:
When making significant changes to your computer such as updating the operating system, you should always backup.
Disable (preferrably uninstall) your Antivirus utility before attempting the upgrade.
Restart a few times then try again.
Disable General USB Devices (example - Smart Card Reader). You can do this from the Device Manager.
If you have any external devices attached to the machine, disconnect them (example, gaming controllers, USB keys, external hard disk, printers, non-essential devices).
Load your BIOS then reset the BIOS defaults.
Check if there are any available BIOS updates for your system, then apply them.
Perform a clean boot, restart then try again.
If you are upgrading using the .ISO file, disconnect from the Internet during setup, if you are connected by LAN (Ethernet) or Wi-Fi, disable both then attempt setup again.
If you are updating through Windows Update, when the download reaches 100% disconnect from the Internet LAN (Ethernet) or Wi-Fi then proceed with the installation.
If that does not work, try using the .ISO file to upgrade if possible.
If you are connected to a domain, switch to a local account or upgrade based on your System Administrators discretion.