How to Upgrade to Windows 10 version 2004 using ISO File from Previous Versions of Windows 10

NOTE: If your computer has a Intel Clover Trail processor, its not compatible with Windows 10 versions 1703 to 2004. Those computers should continue to use Windows 10 1607, which will continue to receive support until January 2023. 

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Technical Level : Basic

The Windows 10 May 2020 Update or Windows 10 version 2004 is the latest revision of Microsoft's desktop operating system. The previous version, called Windows 10 1909 was launched in fall 2019. Users running previous versions of Windows 10 will be able to upgrade to the latest revision multiple ways. One of the most reliable and convenient ways is to use the ISO file. The ISO file provides the option of upgrading multiple systems especially for users with limited bandwidth. In this article, we show you how.

If you prefer to upgrade using Windows Update, please review the following article for instructions:

How to Install the Latest Windows 10 Feature Update Using Windows Update

PSA: Create Backup Reinstall Media for Your Current Version of Windows 10 Before Upgrading to Windows 10 Feature Updates

For users running previous version of Windows such as Windows 7, Windows 8.0 or Windows 8.1, you will need to purchase a license for the Windows 10, if you did not take advantage of the free upgrade offer (you might still be able to get it for free). For computers already running Windows 10 Home, Pro, Pro Education, Pro Workstation, Windows 10 S editions, Enterprise or Education versions 1507, 1511, 1607, 1703, 1709, 1803, 1809, 1903, 1909 you can upgrade to the latest Windows 10 Feature Update for free.

If you are upgrading from older releases of Windows, review following links:

Windows 10 Feature Updates are a part of Microsoft’s ongoing strategy to deliver Windows as a service.

How to get the Windows 10 Creators Update ISO?

The Media Creation Tool will be updated so you can download the latest version ISO containing the Windows 10 Feature Update. To learn more about how to download the ISO file, check out the following article:

How to download official Windows 10 ISO files

For troubleshooting instructions, please scroll down further.

Starting the Upgrade

Boot to the Windows 10 desktop. If you have the Windows 10 ISO, you can right click the ISO file then click Mount. If you are installing from a DVD or USB thumb drive, insert or connect it, then click the on screen notification.  If setup does not start automatically, click Start > File Explorer > This PC > open the drive containing the Windows 10 setup files, then double click Setup.exe.

After mounting the ISO file, right click the drive containing the installation files then click Open.

Click Run setup.exe

Click Yes to allow the installation to Start.

Wait while setup is initialized.

You can select download and install any important updates before upgrading. This is recommended since it can help to ensure a smooth upgrade. If you are not connected to the Internet, select the Not right now radio box instead. Click Next.

Wait while setup checks for updates that might make the installation go smoothly.

Wait while Windows 10 setup checks your system for compatibility issues.   

Accept the End User License Agreement.

Wait while Windows 10 setup does one final check to ensure your system is ready.

Windows 10 setup will check if you have enough disk space. If you don’t, review the following article for instructions how to upgrade to Windows 10 feature update on a system with limited disk space:

How to Upgrade to Windows 10 Feature Update on a Drive with Limited Space

Please note, you have the option of choosing what you would like to keep, which includes personal files, apps and settings.

If you want to perform a new install or just keep your files click Change what to keep. Once you have chosen the desired options, click Install to begin.

To learn more about performing a clean install: How to: Perform a clean install of Windows 10

This will be your screen for a little while. During the installation, your computer will restart several times.

After the first restart, Windows 10 setup will resume. You will notice the setup experience has once again been refined from the previous animated circle. This will be your screen for a while. When complete, Windows 10 setup will restart automatically.

Sign into your account.

Wait while Windows 10 completes application updates and post setup tasks.

That’s it, the Windows 10 feature update is installed. You can check Windows Update for latest updates, click Start > Settings > Update & security > Windows Update > Check for Updates.

How to prepare your computer before upgrading?

Although updating to a new Windows 10 version is a relatively simple process, similar to a repair upgrade; users should perform some basic pre-requisites before initiating the upgrade.

If you are finding it difficult to carry out some of the steps described below, please review detailed instructions how to perform them:

12 Things You Should Do Before Installing Windows 10

When making significant changes to your computer such as updating the operating system, you should always backup.

  • Disable (preferrably uninstall) your Antivirus utility before attempting the upgrade.

  • Restart a few times then try again.

  • Disable General USB Devices (example - Smart Card Reader). You can do this from the Device Manager.

  • If you have any external devices attached to the machine, disconnect them (example, gaming controllers, USB keys, external hard disk, printers, non-essential devices).

  • Load your BIOS then reset the BIOS defaults.

  • Check if there are any available BIOS updates for your system, then apply them.

  • Perform a clean boot, restart then try again.

  • If you are upgrading using the .ISO file, disconnect from the Internet during setup, if you are connected by LAN (Ethernet) or Wi-Fi, disable both then attempt setup again. 

  • If you are updating through Windows Update, when the download reaches 100% disconnect from the Internet LAN (Ethernet) or Wi-Fi then proceed with the installation.

  • If that does not work, try using the .ISO file to upgrade if possible.

  • If you are connected to a domain, switch to a local account or upgrade based on your System Administrators discretion.

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one toshiba laptop bought with win 10 OEM, upgraded fine up to and inc Creators update.

 Fall creators......what a load of s**t! CANNOT effectively complete NEITHER via Settings/Windows update NOR via Windows update assistant NOR via Windows Media Creation Tool NOR via ISO burned onto a (verified) bootable disc,

Windows failed message with no error codes....really helpful.

Yes I did  remove my Kaspersky av, yes I did 3 X clean reboot yes I did try with no internet access(LAN disconnected WIFI router powered off. Yes I have run msconfig and sfc yes I have ensured in Services that WU and BITS are in Auto

NO trying to get Fall creators is still s**t after 10 hours trying, best I've had is 92%, then crash.

second (older) laptop came with OEM Windows Vista, have maintained upgrades via 8 Pro, 8.1 Pro free upgrade to 10 PRO, Creators update...again all fine.......................

Fall creators......what a load of s**t CANNOT effectively......................................................................................................................SEE AS IN 1ST LAPTOP ABOVE

Will let you know how I fare with third toshiba laptop bought with win 10 OEM that also has been updated as fae as 1703 Creators...........tomorrow is another day

You can't update an image while in audit mode?????????????????????????????????????


So how I should recreate my golden image?  Screw you Microsoft.

I tried to update to, 1709 but each time I get the following:

Feature update to Windows 10, version 1709 - Error 0xc1900403

Can anyone help?


I have a lot of troubles installing both 1703 and 1709 too.

For 1709, you might have to convert your harddisk to Gpt. That worked on one of my PCs.

Open up a cmd and type "diskpart" and way for it to launch.

Once opened, type in "list disk".

Here, check if your main disk (usually disk 0) is marked with a star under the "Gpt" column.

Hope this helps. This update is a f.. hell for most of us.

Fall Creators Update to 1709 (from 1703) has now failed six times in two days on my Intel X5-Z8350 (Cherry Trail - not Clover Trail) machine, despite running the Update Assistant and the Update Troubleshooter. Might have to try the ISO after all. Any other good ideas out there?

Fall Creators Update to 1709 (from 1703) has now failed six times in two days on my Intel X5-Z8350 (Cherry Trail - not Clover Trail) machine, despite running the Update Assistant and the Update Troubleshooter. Might have to try the ISO after all. Any other good ideas out there?

OK, now the ISO update method has failed too. Error codes suggest a lack of free space (only 13 GB on a 32 GB machine for a 64-bit Win 10 Home update) but there's 128 GB available on an external SSD. Only the Update Assistant method asked me if I wanted to use it. . . and the update still failed.

This all started because Windows Update tried - in spite of all the hype - to force through the feature update on an unattended machine during active hours. Nor is it the first time this has happened.

You tell people they can choose when to instal these updates, why don't you stick to that promise?

P.S. How do I stop any future efforts to instal 1709?

Full Screen Glitch

I have seen this problem on other forums when I was trying to fix it. If I play an MP4 on Media Player or Movies & TV it will screw up and crash the app if you try to put it in full screen. It pops in and out of full screen and can just go black, making it hard to just use the windows key or escape to get it out of full screen. As soon as it is out of full screen it starts playing normally sometimes.

After reinstalling my AMD Radeon R7 200 series video driver and trying other fixes I think I have solved it.

For some reason it had the video card set to 29 hertz interlaced. After I set it to 60 hertz the problem seems to be solved. I have not had a problem with it so far. Before it would always crash.

Just go to Display in Settings. Click on Display adaptor properties at the bottom. Go to monitor tab and change to 60 hertz.

Thank you Microsoft for once again making us have to jump through hoops to fix your ready for the public update. I do not know why you set a deadline. After the major bugs are worked out should be your deadline. Once again I have spent hours trying fixes.

From previous upgrades (and attempts to upgrade) Windows has created 3 additional partitions on my C-drive, 1st drive, (2 'Recovery partitions' of 400-500MB each, they can not be deleted from within dskmgmt and 1 other partition of about 100MB, which can be deleted).

I have sufficient space left on C (400GB)

Windows 1709 install failed a few times (NSOD) and it is rolling back to 1703, so I have no clue as to what caused the failure. The BSOD error is a 'general error', i.e. not pinpointing some specific, like a driver or so.

Am using the update assistance (i.e. not USB).

I know, the ultimate (actually the best) solution is to do a clean install, however, installing all applications from scratch/going thru all the settings takes quite a while. 

sfc /scannow :  no problems.

Windows 10 x64  Pro (v1703  build 15063.674)

Probably, when installing from USB I can delete all the partitions?

Honestly, I don't understand why 1709 version update has to mess around with power options.

After Update, I only get "HP Recommended" as a power option.

Where is "Power Saver" and "High Performance" ?  Why they have disappeared ?

This is quite annoying. 

Can MSFT reply please.


 just had Windows fall creators update install on my PC my apps are completely screwed my Beats Audio is all wacked out, I had to do a system rollback which took hours to complete. how can I prevent this from reinstalling

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Last updated August 7, 2020 Views 1,015,218 Applies to: