There is an error with the InstallShield Wizard and it can't complete an installation.
These instructions doesen't seem to be for windows 10: https://support.microsoft.com/en-us/kb/910816
What should I do?
May 20, 2024
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MA
Error 1628: Failed to Complete Installation on Windows 10
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Press Windows key + X
Click Command Prompt (Admin)
Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
Press Windows key + X
Click Command Prompt (Admin)
At the Command Prompt, type: sfc/scannow
This will check for any integrity violations
Restart your system
Andre
twitter/adacosta
groovypost.com
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MA
It didn't work. I am installing a game that requires the install shield wizard. It pops up and stops working when it says "Preparing to Install". Then the error pops up.Press Windows key + X
Click Command Prompt (Admin)
Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
Press Windows key + X
Click Command Prompt (Admin)
At the Command Prompt, type: sfc/scannow
This will check for any integrity violations
Restart your system
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Reported content has been submitted
5 people found this reply helpful
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Hi Marcos,
Thank you for posting the query on Microsoft Community.
I do appreciate your efforts and time.
Sorry to know that the issue persists.
- How are you trying to install the game by using a browser or from the Store or a DVD/CD?
- Which game are you trying to install?
I suggest you to try the steps provided below and check if it helps.
Try t install it in the Clean Boot.
This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. It starts Windows by using a minimal set of drivers and startup programs.
1. Press Windows Logo Key+X. Click on Run.
2. Type msconfig. Click OK.
3. Then follow the steps from 3-7 for Windows 8.1 in the link below.
How to perform a Clean Boot in Windows: http://support.microsoft.com/kb/929135
Note: After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting" in the above link.
Please get back to us with the results to assist you further.
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Question Info
Last updated May 19, 2024 Views 24,046 Applies to: