window 10 reservation program keep crashing "GWXUX has stopped working"

after I turn on the reservation program and whenever I tried to click something it showed me the message "GWXUX has stopped working"

how do I fix this problem?

 

Question Info


Last updated January 29, 2018 Views 81,366 Applies to:
Answer
Answer

GWXUX.EXE was installed by Windows Update KB3035583.  This update was put out in late May by Microsoft with virtually no explanation of its purpose.

It is, however, a shill for Windows 10.  It is intended to put pop-ups on your screen inviting you to install Windows 10.  Most people would call is a "potentially unwanted program" or PUP.

I was able to resolve the problem of the "stopped working" notification by doing a System Restore to a time before this message began appearing.   I then went to Windows Update in the Control Panel and removed this update.

Anybody who wants to avoid the Windows 10 popups that come with this update should also remove it.

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