Win 10 upgrade is now being blocked due to "Get Windows 10" Fails due to VMWare SVGA 3D driver

Win 10 upgrade is now being blocked due to "Get Windows 10" Fails due to VMWare SVGA 3D driver on my Win 7 PRO VM's and my Win 8.1 VM's.

Initially it was a warning, but sometime later changed to FATAL error blocking Win 10 upgrade.

Original Title: VMWare Workstation 11 SVGA driver 

Updated just in case someone reads a Vmware answer.

 

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Last updated December 28, 2017 Views 5,478 Applies to:

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I would contact VMWare about this. They might need to release update VMAddition drivers to support Windows 10 officially.
Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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Did VMware buy Microsoft. ??? The problem is a Microsoft problem. 

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Hi Jonas,

Thank you for your interest in Windows 10 Technical Preview.

It is advisable to contact VM ware support and check with them about this problem.

https://communities.vmware.com/community/vmtn/developer/forums

Hope this information helps, for further Windows related issues please reply.

Vinz

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So...?

When it comes out, get the upgrade manually, snapshot each system, apply the upgrade, get the latest vmware device drivers, continue using said VMs...

.-
Shenan Stanley
MVP 2005-2011 & 2013-2015
Insider MVP 2016-
.-

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Did VMware buy Microsoft. ??? The problem is a Microsoft problem. 

Microsoft doesn't write drivers for third party systems.

Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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I have the same issue.  I know VMWare has contacted Microsoft about this.  This is not a driver issue because Windows 10 (preview) runs correctly with this same virtual video card/driver.  VMWare does not currently know why Microsoft has incorrectly blacklisted the video card/driver and is trying to work with Microsoft to resolve (per the posts in their forum from a staff member).

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"Initially it was a warning, but sometime later changed to FATAL error blocking Win 10 upgrade."

You seem to have missed reading that line.

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The latest post on the VMWare site (https://communities.vmware.com/message/2522459#2522459):

...Our video driver is compatible with Windows 10 (it meets the Windows 10 System Requirements, and it successfully installs and operates on the latest previews of Windows 10), and we are not aware of any reason that this error message is appearing.  We have opened a line of communication with Microsoft, but have not yet received any explanation of why this problem is occurring or what we can do to correct it...

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(Now as a clickable link): https://communities.vmware.com/message/2522459#2522459

According to said thread this is seemingly affecting the running of the ALWAYS (in my opinion) unreliable compatibility checker when people are trying to see if they can reserve (an unnecessary part of the whole process) a free Windows 10 upgrade.  I'd ignore it and move on and get the upgrade when it comes out and has been out long enough for the issues (that will arise) to have been sorted out about the whole process.

It's not just VMware, as stated by the VMware employee, "dariusd": "I should also mention that Parallels Desktop has the exact same issue, and VirtualBox does too, and -- for all of these hypervisor vendors -- there seems to be a handful of users who report success in reserving Windows 10, while the majority are told that their video driver is incompatible."  (I agree that it is interesting, but not unexpected, that Hyper-V VMs have not had any reports of the same issue...)

In the same reply, "dariusd" re-states (and states it is a re-state) the same thing everyone should keep in mind: "Even if you cannot reserve a copy of Windows 10, it should still be possible to download a standalone installer (i.e. an .iso file) for Windows 10 once it is released."

After all - if you are running a VM and you are thinking about upgrading to the latest Windows OS ASAP after release (I guess someone has to be the early adopters that shake out the little annoyances for the rest of us, eh?) - you are ahead of the curve in technological prowess anyway (even today.)  How you update every one (some may do it one way, others another) of your multiple (likely) machines to the next FREE version (365 days to do it) probably doesn't matter and likely will be repeated or followed by a clean install in the near future anyway.  Also - if it really is all about the reservation system: just because you cannot reserve NOW does not mean you cannot upgrade in the same way as if you had later.

*shrug* Or you can let it bug you (and take it out on strangers) if it gives you something to do.  ;-)  Everyone has to have a passion.

.-
Shenan Stanley
MVP 2005-2011 & 2013-2015
Insider MVP 2016-
.-

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Re: "Or you can let it bug you (and take it out on strangers) if it gives you something to do.  ;-)":

Microsoft has elected to "bug" Windows 8.1 users by tantalizing them with instructions to "reserve their free copy of Windows 10," using dialogs that appear on their Windows 8.1 desktops.

Microsoft has instigated the "bugging" and -- in their election to screen "VMware SVGA 3D" from their list of Windows 10 approved display drivers -- has produced a "bug" for many, many Microsoft customers.

If VMware has contacted Microsoft seeking guidance, as VMware claims they have, then responsibility lies with Microsoft to:

  1. Explain why VMware SVGA 3D display driver "won't work"
  2. Advise VMware of steps they should take to resolve this error
  3. Advise Microsoft customers of guidance Microsoft has provided to VMware

If Microsoft maintains that VMware either has not sought guidance from Microsoft or has not followed this guidance, then Microsoft should communicate as much to Microsoft's customers.

Any issue involving two vendors (Microsoft and VMware) will inevitably involve some finger-pointing, but Microsoft should at least advise its customers of any direction it has provide to the other vendor (VMware) as it points the finger. The "it's not our problem" defense went out-of-vogue over a decade ago!

-IlDavo2U-

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