My windows 10 upgrade Reservation. - Compatibility Issues.

Whilst reserving the Windows 10 upgrade ( I'm currently running windows 8.1 inclusive of all updates) I have been told that their are device compatibility issues with my Intel Display Drivers , these being:

Intel (R) HD Graphics 4400

and  Glance Speed Boost.

I believe these were preinstalled by Hewlett Packard on my HP Pavillion 23" Desk top

Model  HP Pavillion 23-g009ea - all in one P.C.

My question is simply am I able to go ahead with the Windows 10 upgrade on the 29th July 2015. Will it be safe? Will it create malfunction issues? And if so what?

Will HP provide appropriate display adapter upgrades after?

I have no technical knowledge of Display Adapters and how they function and how they  will inter relate with windows 10.

So any advice would be greatly appreciated.

Kind Regards, Jon Prosper


Question Info

Last updated January 28, 2018 Views 1,026 Applies to:

Backup your computer:
When making significant changes to your computer such as updating the operating system, you should always backup. See links to resources about backing up by clicking the link for the respective version of Windows you are running: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

Also review:

How to: 10 Tips before installing the latest Windows 10 build

How to: 10 things to do if Windows 10 Setup fails.

Once you have installed these important updates and followed the prerequisite instructions, you should be ready to receive your free update to Windows 10 this summer.

The Reservation App indicates I have incompatible hardware (ie. Video Card, Printer) and/or software, what should I do?

You can check the software developer and hardware vendor for the latest updates before performing the upgrade.

Even though you might get this message, you can always run Windows Update after installing Windows 10 and download the latest driver.

I recently installed Windows 10 on an HP Elitebook to see how well the most recent Windows 10 build performs. The Elitebook is a fairly recent model notebook which includes an assortment of hardware technologies. Out of the box though I did not get a complete system, for instance the Intel HD Graphics 3000 was not detected and I was instead limited to the Microsoft Basic Display Adapter.

Apart from this, I had wi-fi ready, which mean, I could connect to the Internet right away.

Installing drivers through Windows Update

Windows Update is the premier starting point to resolve most common driver issues you might experience immediately after installing Windows 10.

Simply launch it from Start > Settings > Update and Security and click Check for Updates


Press Windows key + R

Type: wuapp

Hit Enter

Click Check for updates (make sure you have an active Internet connection).

Immediately, Windows Update will detect your system configuration and download all the appropriate drivers for your system. As you can see in the above screenshot, my Intel HD 3000 Graphics was installed automatically. I did not even have to reboot the system. In addition to other hardware components were also detected and installed which includes my LAN adapter and card reader.

Learn more:

How to: Install and Update drivers in Windows 10

Can I uninstall Windows 10 if I do not like it or something goes wrong?

See the following: How to: Rollback to a previous version of Windows from Windows 10

Windows Insider MVP
MVP-Windows and Devices for IT

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.