Question

Q: bad_module_info Error

When trying to run games such as GTA 5, Fortnite and H1Z1 as soon as I pop into game, I get "bad_module_info is not responding."
error. I need help with solving it, I also can't install my Windows Updates and trying sfc /scannow didn't resolve anything.

[Moved from: Windows / Windows 10 / Mixed Reality / App or Game Issues]



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Hi ДимитърГунчев, this sounds very much like a bad Video Driver issue . . .

Open Device Manager
Expand the Display Adapters section
Right click your Video Device, choose Properties
On the Driver Tab, click 'Roll Back Driver'

Check for game performance after doing this . . .
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Dell Precision M6800 - Core i7, 16GB RAM, nVIdia Quadro, 128GB SSD, 1TB HDD

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Thanks! I'll give it a try and write back to tell you if it worked.

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OK, ДимитърГунчев, I hope that works for you . . .
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Power to the Developer!
Dell Precision M6800 - Core i7, 16GB RAM, nVIdia Quadro, 128GB SSD, 1TB HDD

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Still doesn't work..

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Go to the support page of the manufacturer of your system and download what ever video driver they recommend . . .

Windows Update has lately been installing bad video drivers . . .

Do you have an older ATI video card by any chance?
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Power to the Developer!
Dell Precision M6800 - Core i7, 16GB RAM, nVIdia Quadro, 128GB SSD, 1TB HDD

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I didn't understand the first sentence and I have GTX 1050 Ti and I have been downloading drivers from GeForce Experience

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Hi, actually, what might sort all this out for you is as follows:

Open the Settings App

Go to Update and Security

Write down the name of a cumulative Update what will not download

Go to the Microsoft Catalog page - https://www.catalog.update.microsoft.com/Home.aspx

Enter the KB number of that update into the search box on that page

Download and manually install that update

This should clear the blockage in Windows 10 Update . .. 

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Power to the Developer!
Dell Precision M6800 - Core i7, 16GB RAM, nVIdia Quadro, 128GB SSD, 1TB HDD

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Still nothing, it doesn't say the update name, just says it doesn't work.

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Hello,

Since you are having issues trying to perform a Windows update, you can refer to this article so that you can get the KB number of the latest update, download it from the Microsoft Catalog Website which can be located on the same article under How to get this update.

Let us know how it goes.

Regards.

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bad_module_info przestał dzałacz

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Question Info

Views: 3,912 Last updated: April 14, 2018 Applies to: