Windows 10 Education won't activate

So my university offers students software upgrades for free, and one of them was the Windows 10 Education deal, and since it included Excel, I decided to get it. I had Win 10 before, and being a dummy I did not back it up. I entered in the product key and got Excel, but I got a watermark saying "Activate Windows Go to Setting to activate Windows" on the lower right. This drove me nuts so I tried to get rid of it, and even reset my Laptop. 

When I tried to activate my Windows, it said my edition was Win 10 Enterprise, and that it could not be activated because "We can't reach a critical Windows service, Make sure you're connected to internet. Wait a few minutes, and try activating again. Error code:0x80070426"

I thought that by resetting I would be able to get my Win 10 back, but clearly I was wrong. Is there no way to activate my Windows 10 Enterprise or get my original Win 10 back? 

Answer
Answer
Hi Lazykaiju

This is a known bug in the Windows upgrade process, use this fix:

Open the Settings App (Gear icon on your Starr Menu)

Go to Update and Security - Activation

Click Change Product key

Enter this generic product key: YNMGQ-8RYV3-4PGQ3-C8XTP-7CFBY

When prompted, click 'Activate Product'

If the above does not work first time, temporarily disconnect from the Internet and click 'Activate' again . ..

(Note the generic key will cause Enterprise to downgrade to the Education edition, then your own legal licence will activate automatically after you restart (not shut down) your PC)
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Last updated April 13, 2021 Views 3,245 Applies to: