Product key

hey uhm, I recently had taken my pc to get cleaned since it had a virus and it was literally a clean slate and so I have a recurring problem and its telling me my product key isn't activated! I know my product key and all but there's a red text saying ' We cant activate windows on this device as we cant connect to your organizations activation server. make sure you're  connected to your organizations network and try again. if you continue having problems with activation, contact your organizations support person' 

Error code; 0x8007232B 

  

any ideas as to why i cant re activate my product key ? fyi this is a personal pc! 

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Hi there Tsugami.LG, I will be your Independent Advisor for today, I hope we can both resolve your problem.

It is possible that the shop where you took your PC installed a different product key. The original key that you have is that for Windows 10 Home or Pro?
Before you had taken your PC for repair, were you using a Home version of Windows or Pro?

Please follow the steps below to check the status of your license key.

Please click Start menu, then type in CMD, right click and run as administrator.
Then on the command prompt window type in

slmgr -dli

This will show the kind of license that you have. It can be one of three types: Retail (FPP (Full Packaged Product)), OEM (Original Equipment Manufacturer), and Volume Licensing. The last type is usually for organisations that have multiple license keys and are not for resale. It is the type that is most often used for pirate copies of Windows.

If it doesn't work with that command, type in this command instead then press enter.

slmgr /dlv

and then please copy and paste the result in our conversation. Thanks!

To check if your copy of Windows matches the key you have please
Tap on Windows Key and the letter R on your keyboard to open the Run box, and in the Run box type winver then press enter, please copy and paste the results here. Thanks!

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hey so when I typed slmgr -dli onto cmd , i got a pop up saying

'Name:windows(R),Enterprise edition

Description:Windows(R) Operating system, VOLUME_KMSCLIENT channel

Partial product key:2YT43

License status:Notifications

Notification Reason:0xC004F056

Configured Activation Type:All

Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

windows 10 since t updated today

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Okay, the store where you had it repaired installed a KMS Volume license key.
And also you mentioned you know your license key?
If you know your product key then might as well perform a clean install on your PC and activate it with your license key.

To do a clean install you would need to download the ISO for Windows 10 appropriate for your Product Key.
To create a Windows 10 installation media please click on the link below. You would need a blank 8GB usb flash drive to do this.

https://www.microsoft.com/en-us/software-downlo...

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Last updated January 30, 2021 Views 143 Applies to: