My mother has used paint shop pro 9 for years and everything has worked great till about December 22, 2017 when an update was done and now it will not work. I have uninstalled paint shop, reinstalled it. I have even factory restored her computer and those 2 updates KB4057247 and KB4054022 is still on there. I even have updates disabled at the moment. When reinstalling it, it would freeze on registering modules. Paint shop 7 and 8 and animation shop all work. It's just 9 that will not work. She is running Windows 10. I also have Windows 10 on my laptop and I installed paint shop 9 (from the same cd I am using on hers) and it works on my computer.
I set up another user and switched users and got paint shop pro 9 to install but it will not open.
I know a little about computers but not a whole lot. So if anyone can help, I need it simple. Any help will be greatly appreciated because I'm ready to take a hammer to her computer.
Thanks
Cindy
