WenruiLiu

Cortana only responses "I didn't get that'

This is my first time to use Cortana,.

I changed the region and language before this happened, from Chinese to English and China to the united states. Though I didn't know if it worked well before I changed the settings, Cortana does not work now, only saying "I didn't get that..." to response my voice control. By the way, search by text is working well and I'm in China.

So how can I solve this problem?

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

Question Info

Last updated May 13, 2019 Views 22 Applies to:

Replies (2) 

Vijay_Verma

Hi WenruiLiu,
I am Vijay, an Independent Advisor. I am here to work with you on this problem.

Reregister Cortana
Reinstall Start Menu / Cortana
Windows Key+X > Click Powershell (Admin) > Copy the below and paste into Powershell > Enter > Reboot your computer

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Do let me know if you have any more question or require further help.

Best regards
Vijay Verma

Timezone: UTC+05:30, PST+12:30
Availability Hours (UTC) : 05:00 AM - 05:00 PM

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Kapil Arya [Directly]

Independent Advisor

Hello WenruiLiu,

I'm Independent Advisor and Microsoft MVP, here to help you with your question.

Try resetting Cortana, see if that helps you:

https://www.kapilarya.com/how-to-reset-cortana-...

Let us know if this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.