Windows 10 Update Causing Incredimail Crash

My Incredimail is crashing on launch following a Windows security update today.  As a result I can't send or receive emails.  I have followed instructions on the Incredimail website (the same problem was encountered earlier this month by other Incredimail users) however, this has not worked and it just says they are working to find a solution.

I would be most grateful for any advice from fellow Incredimail users encountering the same problem today.

 

Question Info


Last updated September 30, 2019 Views 6,494 Applies to:
Answer
Answer

All you have to do is delete the MS update KB3132372 for Windows
go to control panel then program & features
then view installed updates
then down to Microsoft windows
you will find update  kb3132372 just uninstall it then restart
incredimail will be ok now good luck george  <Cool>

Added by Moderator:

After uninstalling KB3132372 you should immediately download and install KB3133431, which resolves the Incredimail & other issues and addresses the vulnerabilities originally patched by KB3132372

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