"your pc/device needs to be repaired" Error code 0xc000000f

Hi guys,

During the upgrade from windows 7 to windows 10 I received the following message:

"your pc/device needs to be repaired" Error code 0xc000000f

I have in the laptop important files and i need them immediately.

I followed all the possible solution but nothing working

*press enter

*press F8

*press F9

nothing at all

How can i recover my laptop???  (TOSHIBA SATELLITE C660-21Z)

many thanks



Question Info

Last updated March 16, 2019 Views 16,493 Applies to:

Hi Dennis,


Thank you for posting your query on Microsoft Community.


Please go through the steps mentioned by Andre Da Costa, scroll down and see the section 0xc0000001. Follow the steps and see if it helps




(Same resolution for your case)

Hope this helps. Please reply if you have further related queries.


Jesinta Rozario

6 people were helped by this reply


Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.