Windows Update KB4489868 - Font Issues

Windows Update installed KB4489868 overnight and now screen fonts have changed and there are severe rendering issues making some text unreadable.  I have reset the Font Cache and turned off Clear Type but the problem remains.
 

Question Info


Last updated October 16, 2019 Views 1,271 Applies to:
Hello Shadoe1,

I'm Independent Advisor and Microsoft MVP, here to help you with your question.

Try uninstalling KB4489868 and see if that helps:

1. Open Settings app and go to Update & security > Update history >Uninstall updates.

2. This will open list of Installed Updates in Control Panel. From the list, choose the Windows Update you want to remove and click Uninstall.

3. In the confirmation prompt, select Yes.

Alternatively, if you've System Restore point created earlier, you can also use it to restore back your system.

Hope this helps!
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Hi Shadoe1
I am Vijay, an Independent Advisor. I am here to work with you on this problem.

There are two actions which you can undertake. You can try them one by one and check after each.

1. Restore from a system restore point to a point when things were working fine
https://support.microsoft.com/en-us/help/12415/...

2. If the issue has been caused due to recent Windows update - I would suggest that you uninstall the latest KB update and hide it so that it doesn't install it automatically and wait for new update to come which will be installed automatically.

To know which update got installed
Windows Key+i to invoke Settings > Update & Security > Click View installed update history. These KBs should be from the below list. Don't uninstall any other KB
For 1809 - https://support.microsoft.com/en-us/help/4464619
For 1803 - https://support.microsoft.com/en-us/help/4099479
Make note of KB and uninstall and block it.
Uninstall
Windows Key + R > Type: appwiz.cpl > Enter > Click View installed updates > Select the required updates, right click, uninstall.
Block
Microsoft has provided a tool Show/Hide Updates tool to block the update
Download the tool from below link
http://download.microsoft.com/download/f/2/2/f2...
When you run this troubleshooter, it will search for available updates and list them
Select the update which you want to hide. Click Next and follow on-screen directions

Do let me know if you require any further help on this. Will be glad to help you.
Best regards
Vijay Verma

Timezone: UTC+05:30, PST+12:30
Availability Hours (UTC) : 05:00 AM - 05:00 PM

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Hi Kapil,

Uninstalling the update did not resolve the issue but I am still certain that the problem originated with update .

Attaching a screencap.

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exactly what I have.  Millions of us must have the same problem.  How can Microsoft not be addressing this????   We shouldn't have to continue poking around trying to find the last working os!

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Uninstalling KB4489868 cured the display problem (which in my case affected only my primary monitor on a two-monitor system), but Grrrr.....

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