Windows Update hung up

?Windows update. (KB3081424), downloads to 87% then freezes.  How do I cancel and restart this update?

Hi,

Thank you for posting your query in Microsoft Community.

  • Is the update still stuck?

You can either disconnect the internet connection or force shut down the computer and check.

If the update still gets stuck, reset Windows update componentsfrom the following link and check.

Note: Steps mentioned for windows 8/8.1 will also work fine with Windows 10 insider preview.

Disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 How to back up and restore the registry in Windows

Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

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windows 10 November update 1511 hang up at 3%.  Can not restart the update.

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Hi,

Welcome to Microsoft Community and thank you for posting your query.

Let me help you to fix the issue.

 

This could be due to Windows update file is being corrupt. Try the below steps and check if it helps to resolve the issue.

Method 1.

I suggest you to run the Windows Update troubleshooter it will automatically fix some common problems installing updates and check if it helps to resolve the issue. Click the below link

http://go.microsoft.com/?linkid=9830262

If the issue still persist, try the below method.

 

Method 2.

I would recommend you to reset the windows update component manually. Resetting Windows Update Components will fix corrupt Windows Update Components and help you to install the Windows Updates quickly. Follow the below steps:

1. Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.

2. Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.

                           net stop wuauserv

                           net stop cryptSvc

                           net stop bits

                           net stop msiserver

3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.

                          ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

                          ren C:\Windows\System32\catroot2 Catroot2.old

4. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the ENTER key after you type each command.

                        net start wuauserv

                        net start cryptSvc

                        net start bits

                        net start msiserver

5. Type Exit in the Command Prompt to close it and then restart the computer.

 

Note: Disable anti-virus program while installing Windows updates, if might detect some files as bug and the updates files might get corrupt during installation.

 

Disclaimer: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

You can also visit the below link on Progress installing the Windows 10 November update stops responding at 44%

http://answers.microsoft.com/en-us/windows/forum/windows_10-update/progress-installing-the-windows-10-november-update/edb78d57-f27e-492e-b5ae-858549d799f7?tm=1447339145909

 

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

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Question Info


Last updated February 21, 2021 Views 1,228 Applies to: