Hi,
Thank you for posting your query on Microsoft Community.
I suggest you to follow the methods provided below and check if it helps.
Method 1: Run the Windows update Troubleshooter.
Follow the methods provided below to run the troubleshooter.
-
Press Windows + X key.
-
Select Control panel.
- In the search box, type Troubleshooter
and then click Troubleshooting.
- Under System and Security,
- Click on Windows Updates.
If the issue still persist, I suggest you to disable the antivirus software and Windows Firewall.
Method 2: Disable Antivirus software and Windows Firewall.
Disable the Antivirus software and Windows Firewall temporarily and check if it helps.
Note: Antivirus software can help protect the computer against viruses and other security threats. In most cases, you should not disable the antivirus software. If you do have to temporarily disable it to install other
software, you should re-enable it as soon as you're done. If you are connected to the Internet or a network during the time the antivirus software is disabled, your computer is vulnerable to attacks.
Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.
Thank you.