windows update causes computer to auto repair but dfail;s

I have just rebooted from a windows update not sure but I think it was KB3201845.

The computer tries to restart but come to a screen  preparing Automatic Repair after this come a screen asking you to choose a keyboard layout .. problem is the keyboard and the mouse will not work, so I can't go any further.

Anyone have a way to get past this ?

Thanks

 

Question Info


Last updated January 2, 2018 Views 111 Applies to:

Hello,

For us to help you with your concern, we suggest that you download and run the Windows Update Troubleshooter.

Let us know how it goes.

Thank you.

Karla Alm
Microsoft Forum Moderator

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Karla, this is a terrible reply. You're asking someone who can't boot to download a file.

Try again?

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