Windows 10 upgrade failed !!! "Something Happened Windows 10 installation failed" AND "CallPidGenX: PidGenX function failed on this product key"

I have tried about 30 times to update to windows 10, after I have resaved my copy and get the notification, with windows updates I've got the error "80070003" I downloaded the iso and get the same error, I am using windows 8.1 original updated form windows 8 pre installed on my hp laptop, after giving up to upgrade using windows update I tried to run setup from ISO image I keep getting the error in the title above, I think Microsoft should hire some people to test their product or stop fooling people.. here is the setup error log

2015-08-06 07:55:56, Error                        CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010101)
2015-08-06 07:55:59, Error                        CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010101)
2015-08-06 07:56:08, Error                 CONX   Failed to initialize net class data 80070005

2015-08-06 07:56:25, Error                 CONX   Unable to get message handle 80092009 c:\windows\system32\drivers\intelhaxm.sys

2015-08-06 07:56:26, Error                 CONX   Failed to open INF file [vboxnetadp6.inf] with 0x80070002

2015-08-06 07:56:26, Error                 CONX   Failed to initialize driver package [vboxnetadp6.inf]

2015-08-06 07:56:27, Error                 CONX   Failed to open INF file [vboxnetadp6.inf] with 0x80070002

2015-08-06 07:56:27, Error                 CONX   Failed to initialize driver package [vboxnetadp6.inf]

2015-08-06 08:00:40, Error                        ConX::Compatibility::CActionT<4,struct ConX::Compatibility::NoParameters>::Invoke: Successfully persist data.
2015-08-06 08:00:59, Error                        [SetupHost.exe]  (WinRE) WinReIsInstalledOnSystemPartition() WinReGetConfig failed. Error: 0x00000003
2015-08-06 08:03:23, Error                        [SetupHost.exe] ReAgentXMLParser::ParseConfigFile (xml file: C:\$WINDOWS.~BT\Sources\SafeOS\ReAgent.xml) returning 0X2
2015-08-06 08:03:23, Error                 SP     CSetSafeOSBootCommand::DoExecute: Failed to set the boot app $WINDOWS.~BT\Sources\SetupPlatform.exe. hr = 0x80070003[gle=0x00000003]
2015-08-06 08:03:23, Error                 SP     Operation failed: Set safe OS boot command. Error: 0x80070003[gle=0x000000b7]
2015-08-06 08:03:23, Error                 MOUPG  MoSetupPlatform: ExecuteCurrentOperations reported failure!
2015-08-06 08:03:23, Error                 MOUPG  MoSetupPlatform: Using action error code: [0x80070003]
2015-08-06 08:03:23, Error                 MOUPG  CDlpActionImageDeploy::ExecuteRoutine(329): Result = 0x80070003
2015-08-06 08:03:24, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Execute(441): Result = 0x80070003
2015-08-06 08:03:24, Error                 MOUPG  CDlpTask::ExecuteAction(3243): Result = 0x80070003
2015-08-06 08:03:24, Error                 MOUPG  CDlpTask::ExecuteActions(3397): Result = 0x80070003
2015-08-06 08:03:24, Error                 MOUPG  CDlpTask::Execute(1631): Result = 0x80070003
2015-08-06 08:03:24, Error                 MOUPG  CSetupManager::ExecuteTask(1953): Result = 0x80070003
2015-08-06 08:03:24, Error                 MOUPG  CSetupManager::ExecuteTask(1916): Result = 0x80070003
2015-08-06 08:03:24, Error                 MOUPG  CSetupManager::ExecuteInstallMode(736): Result = 0x80070003
2015-08-06 08:03:24, Error                 MOUPG  CSetupManager::ExecuteDownlevelMode(376): Result = 0x80070003
2015-08-06 08:03:45, Error                 MOUPG  CSetupManager::Execute(222): Result = 0x80070003
2015-08-06 08:03:45, Error                 MOUPG  CSetupHost::Execute(370): Result = 0x80070003
2015-08-06 08:07:28, Error                 MOUPG  CDlpManager::AsyncSerializeDisable(471): Result = 0x80070216

 

Question Info


Last updated November 14, 2018 Views 7,466 Applies to:

Hi,

Let’s run the Deployment Image Servicing and Management (DISM) tool on Windows 8.1 computer and then check if you can install Windows 10. This tool will try to fix the corrupt operating system files.

 

a. Open an elevated command prompt. To do this, on the start screen type cmd, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

b. Type the following commands. Press Enter after each command.

 

DISM.exe /Online /Cleanup-image /Scanhealth

 

DISM.exe /Online /Cleanup-image /Restorehealth

 

c. Close the command prompt then check if it fixes the issue.

 

Try this step and let us know the results. We’d be happy to help if you need any further assistance. 

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I've tried all the solutions posted on every forum without success. I've spent two hours with two Microsoft technicians without success. In my case, I have a Windows 8.1 PRO OEM (product key written in the BIOS) and although I got the green light from Microsoft to upgrade to Windows 10 PRO, Microsoft servers refuse to transfer my existing product key to Window 10 product key. The update program fails at 24% every single time. I have successfully upgraded four non-OEM computers to Windows 10.

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Yes, I was finally able to upgrade to Windows 10 from a downloaded ISO file after 14 days of trials & almost sleepless nights, phew!!! What finally worked ? Unfortunately, the suggestion was not generated from this elite forum!!! I downloaded a small utility software “PCFixKit” & used it to rectify Registry errors in my Windows 8.1. My problem was during each trial for Installation it failed after 24% with the message “Something Happened”. The setuperr.log was blank. I ran sfc /scannow and the CBS.log reported : can’t repair “bootmgfw.efi.mui” file missing & can’t repair three other “telemetry” files due  & to HASH mismatch. So a friend suggested <removed>From there I downloaded the “PCFixKit”. Ran it to fix Registry Errors (it found 28) , whereas the “CCleaner” had detected earlier only one. In reply to my queries in this forum, I was suggested to “Reset” or “Clean Install” my laptop which involved losing all my data which I had kept in a separate partition (D:) . This also meant going back to Windows 8, upgrade to Windows 8.1 and then to Windows 10. So my humble advice (if I am qualified to make one) to anyone who wish to keep Windows 10, installed from a downloaded ISO file, is to buy from Microsoft a new “Product Key” so that in any case of future problems you don’t have to start from your OEM version. Also please immediately prepare a Rescue Media containing Win PE 5 & a “System Image” using any Third Party Software like “Macrium Reflect”,”Acronis True Image”, etc. & store them in DVD-R/USB stick/External Hard Disk, as required.

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Hi,

Thank you for the response and keeping he status updated.

Please find the below link to know "How to: Troubleshoot common Setup and Stop Errors during Windows 10 Installation"

http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-troubleshoot-common-setup-and-stop-errors/324d5a5f-d658-456c-bb82-b1201f735683  

How to: A list of things to do if Windows 10 Setup fails.  

http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-a-list-of-things-to-do-if-windows-10-setup/eba3c864-d9fe-4f8e-9468-81b1f89473ed

Please reply with the results. I will be glad to help you further.

Thank you.

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I had this same problem for a couple weeks. Background: I had a brand new Dell Optiplex 9020M running Windows 8.1 Pro. We unboxed it and connected it to the domain. I received the same errors above when attempting to do the Windows 10 upgrade. I spent about two weeks parsing through the setup error logs seeing the same errors as you. I started searching for each error (0x800xxxxxx) + Windows 8.1. Eventually I found one suggesting that there is a problem that occurs during the update from Windows 8 to Windows 8.1 in domain-connected machines. It doesn't appear to cause any issues in Windows 8.1, but when you try to upgrade to Windows 10... "something happened."

In my case, the solution: Remove the Windows 8.1 machine from the domain, retry the Windows 10 upgrade, and it just worked. Afterwards, re-join the machine to the domain and go about your business.

Totally **** dumb... but it worked. I hope it helps someone else.

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Hi Nathan,

Glad to know that the issue is resolved.

I appreciate your efforts in resolving the issue.

Feel free to contact us if you are facing any further issues in Windows.

Thank you
Sachin.V
Microsoft Community

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