Windows 10 Updates Stuck at 0% Downloading

Running Windows 10 Pro on a Surface Pro 3 (update from 8.1).

The Windows Update tool is stuck at 0% Downloading for the past hour with no progress.  I have a number of updates due and they aren't installing.

Any help?  Thanks in advance!

 

Question Info


Last updated June 19, 2019 Views 24,803 Applies to:

Hi,

Thank you for posting your query in Microsoft Community. I am sorry for the delay.

Please follow the troubleshooting provided in the below to resolve this issue:

https://www.microsoft.com/surface/en-us/support/performance-and-maintenance/troubleshoot-updates?os=windows-10

https://www.microsoft.com/surface/en-us/support/performance-and-maintenance/install-software-updates-for-surface?os=windows-10

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran

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hi i had this problem too ,and got a fix from into windows .this worked fine for me.

http://itsfoss.com/fix-windows-updates-stuck-0/

1=PRESS WINDOWS+R

2=PUNCHIN SERVICES.MSC

3=RIGHT CLICK WINDOWS UPDATE

4=SELECT STOP

5=GO TO FILE EXPLORER AND GO TO

 C:\WINDOWS\SOFTWAREDISTRIBUTION AND DELETE ALL OF ITS CONTENTS

6=GO BACK TO STEP 1TO 3 BUT  THIS TIME START THE SERVICE

43 people were helped by this reply

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Did this solve your problem?

Sorry this didn't help.

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hi i had this problem too ,and got a fix from into windows .this worked fine for me.

http://itsfoss.com/fix-windows-updates-stuck-0/

1=PRESS WINDOWS+R

2=PUNCHIN SERVICES.MSC

3=RIGHT CLICK WINDOWS UPDATE

4=SELECT STOP

5=GO TO FILE EXPLORER AND GO TO

 C:\WINDOWS\SOFTWAREDISTRIBUTION AND DELETE ALL OF ITS CONTENTS

6=GO BACK TO STEP 1TO 3 BUT  THIS TIME START THE SERVICE

I had the same issue updating from Windows 7 to Windows 10. I went to follow this guide and as soon as I completed Step 4, it started working. Weird!

13 people were helped by this reply

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this worked great .cheers

dave.

2 people were helped by this reply

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