windows 10 update service missing and unable to update (0x80070424)

windows 10 update service missing from the services -


And unable to update windows 10-

There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424)

For the info I tried the most of the online solutions... nothing works.

BITS service is running and in registry Windows update components are missing. 

Please run System File Checker. Select the keyboard shortcut Win+X, and click Command Prompt (Admin) on the drop down menu. Type cd\ and press the ENTER key. Type sfc /scannow and press the ENTER key. Please say what is reported when the check completes.

 

After the process has finished, you may receive one of the following messages

•Windows Resource Protection did not find any integrity violations.

•Windows Resource Protection could not perform the requested operation.

•Windows Resource Protection found corrupt files and successfully repaired them.

•Windows Resource Protection found corrupt files but was unable to fix some of them.

 

Which message was received?

 

Please run the DISM tool. Select the keyboard shortcut Win+X, and click Command Prompt (Admin) on the drop down menu. Type cd\ and press ENTER. Type or copy and paste the command

DISM.exe /Online /Cleanup-image /Scanhealth

and press the ENTER key. Type or copy and paste the command

DISM.exe /Online /Cleanup-image /Restorehealth

and press the ENTER key. Make sure you include the spaces where indicated. These procedures can take a long time to complete so you need to be extremely patient. Type exit when it completes, press the ENTER key and restart the computer.

 

If you get an Error 87 response recheck the command you entered.

 

Please upload a copy of the DISM log file as a shared file to your OneDrive and post a link here.

 

You may need to show hidden files. Use the keyboard shortcut Win+X to access Control Panel, Folder Options and select View, Advanced Settings. Verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.

 

Open File Explorer (keyboard shortcut Win+E) and locate your C partition. Expand C along the file path C>windows>logs>DISM>dism.log. To expand C click the arrowhead to left of C and repeat with windows and sub-folders as necessary.

 

For help with OneDrive see paragraph 9.3:

http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

Gerry
Stourport-on-Severn, Worcestershire, England
Enquire Plan Execute

5 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I ran all the commands and got the results as,

sfc /scannow :
Windows Resource Protection did not find any integrity violations.

DISM.exe /Online /Cleanup-image /Scanhealth :
No component store corruption detected.

DISM.exe /Online /Cleanup-image /Restorehealth :
The restore operation completed successfully.

DISM log file in OneDrive link:
https://1drv.ms/u/s!Au5ewAvDQLG7gl74AbvyXzstEgCf

Scans didn't detect any issues, but problem still there.

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Please provide more information so that the cause of your problem may be diagnosed.

 

Please restart your computer and allow 20 minutes for the system to run before uploading information required to help me investigate your problem. When examining Event Viewer log files many, not all, problems show in the period immediately after the computer has been booted.

 

Please provide a copy of your System Information file. To access your System Information file select the keyboard shortcut Win+R, type msinfo32 and click OK . Place the cursor on System Summary. Select File, Export and give the file a name noting where it is located. Click Save. Files in the txt file format are preferred.Do not place the cursor within the body of the report before exporting the file.The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. If the report is in a language other than English, please state the language.

 

Please upload to your OneDrive and share with everyone a copy of your System log file from your Event Viewer and post a link here. Please remove any earlier copies of the logs from your OneDrive.

 

To access the System log select the keyboard shortcut Win+R, type eventvwr.msc and press the ENTER key. From the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

 

For help with OneDrive see paragraph 9.3:

http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

Gerry
Stourport-on-Severn, Worcestershire, England
Enquire Plan Execute

3 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated September 29, 2023 Views 24,502 Applies to: