Windows 10 system thread exception not handled

Yesterday I got my notification to install windows 10 for free so I followed the instructions and installed it. It was fine for the first few hours then it suddenly shut down. I turned on the laptop I have and it started booting up. But when the windows 10 logo showed up and the loading circle thing was spinning, it frozen for like a split second and turn to a blue screen with the following writing

:( Your PC ran into a problem and needs to restart. We'll restart for you.

if you'd like to know more, you can search online later for this error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

I was confused so I searched up the error but it came up with some windows 8 solutions. I didn't try them as they were not for windows 10.

I looked up some video and some say that I need the disc for the windows 10 but I don't have one because I upgraded it from my laptop when I reserved a space with my email. 

If anyone can reply or know what to do please tell me.

 

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Last updated May 8, 2020 Views 3,133 Applies to:

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It may help to take al look at the minidump files from the crashes.

Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via a public folder on OneDrive or similar site?

Here's a couple of links on using OneDrive (SkyDrive):

http://windows.microsoft.com/en-ca/skydrive/add-photos-files-faq

http://windows.microsoft.com/en-ca/onedrive/share-file-folder

If you have problems zipping the minidump files copy the minidump files to another location such as a folder on the Desktop

Also, you do not necessarily have to zip up the minidump files, you can upload them one at a time

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Hello thanks for giving me some advise but I don't know how to get the mini dump file you are talking about because I can't even get to my user for the laptop.This means that I can't get the files you need. Any other ways in getting the mini dump files? I even tried to go to the safe mode but it didn't work.

It just says: HDD recovery validation failed! Press any key to continue...

So i'm not sure what to do now.

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How are you attempting to go to Safe Mode? The HDD recovery validation failed error seems to indicate you are attempting to run the computer, which may be an Acer, recovery program.

Also, in the following link there are a couple of options on how to create Windows 10 media:

http://www.tenforums.com/tutorials/9230-windows-10-iso-download.html

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I was attempting to go into safe mode by ALT + F10. It didn't work. I don't understand what you mean by creating a windows 10 media, it only showed me how to down the windows 10 iso file but it didn't tell me what I do after that. I'm not very sure how to boot windows 10 from the iso file or even use the iso file. What am i suppose to do with this iso file?

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You use the iso to create the installation media (bootable USB drive or CDROM). This would be the "Windows disc".

Did you get the iso downloaded?

Also, what computer do you have (make/model)?

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I am having the same issue as him and can't open the files in my Minidump.

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Hi David,

I would suggest to start a new topic on the issue to get the best help and to avoid confusion.

To start a new topic click "Participate" and then click "Ask a Question" in the following link:

http://answers.microsoft.com/en-us

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I'm in same boat as original poster.  Now that the windows update has made my laptop unusable except for the endless reboot cycle -- there's no way to use the computer to to do anything or load anything to any media.  (I'm typing this from an iphone and have no other computers other than the one still endlessly rebooting itself.)

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I was in the same boat but have been able to recover back to Windows 7.

There's just enough time to load up Settings -> Update -> Recover back to Windows 7 or 8.1.

Click through the reasons for reverting back and it'll start the process before the Blue screen of death kicks in.

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I let it install and went to the error we are talking about:

SYSTEM_THREADING_EXCEPTION_NOT_HANDLED. I managed to revert to Windows 7 and tried to install again. It installed and reached my desktop, but after about a minute gave me same error. It is supposed to collect data about the error, but will it send that data to Microsoft?

It rebooted endlessly, some times allows the internet connection to be established, others not.

Besides the services and programs it loads by itself I have 2 programs in my startup folder:

"Swriter" from "Openoffice"  and a vb.net program  I created  to keep  records.

I managed to revert back to Windows 7 for the second time. Little bit harder this time. I had to fiddle with the BIOS Setup. I am afraid to upgrade for the 3rd time. I would like to have some feedback

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