Yesterday I got my notification to install windows 10 for free so I followed the instructions and installed it. It was fine for the first few hours then it suddenly shut down. I turned on the laptop I have and it started booting up. But when the windows 10 logo showed up and the loading circle thing was spinning, it frozen for like a split second and turn to a blue screen with the following writing
:( Your PC ran into a problem and needs to restart. We'll restart for you.
if you'd like to know more, you can search online later for this error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
I was confused so I searched up the error but it came up with some windows 8 solutions. I didn't try them as they were not for windows 10.
I looked up some video and some say that I need the disc for the windows 10 but I don't have one because I upgraded it from my laptop when I reserved a space with my email.
If anyone can reply or know what to do please tell me.