This problem has been experienced by several of DAT/EM's Windows 10 Professional and Enterprise customers who use OpenGL stereo with nVidia 3DVision, May 2017. Every day brings a new phone call from the next victim. Their stereo works fine until Windows Creators updates along with Windows Updates and the subsequent reboot. Then their stereo turns into mono. Everything to do with nVidia setup is still correct: The video and emitter drivers are current, the stereo settings are still correct [120 Hz on the stereo monitor, Stereo Enable=On, Stereo Display Mode=Onboard DIN connector (with NVIDIA 3D vision)], and the emitter turns bright green when the DAT/EM photogrammetric stereoplotter opens a stereo image pair that worked the day before; however, the display is not stereo.
On a test computer in our office, the symptoms after the Windows Creators update were worse: A black screen with only a moving mouse cursor after Windows Updates and reboot.
Only one of our customers was able to successfully roll back the Creators update, and stereo display capability immediately returned for them. The next few customers could not do any kind of rollback, and ended up having to reinstall Windows 10. Our customers are losing a lot of money in downtime and IT costs.
Please let me know:
1. Exact instructions to roll back the Creators update successfully every time. Why do some customers lose the ability to roll back their Windows Updates? How can losing the ability to roll back be prevented?
2. Is there a way to run the other Windows Updates without updating Creators?
3. Settings that might remove Creators' interference with OpenGL stereo, if any.