Hello,
I recently upgraded my Dell Inspiron 14 to Windows 10 from Windows 7. I've had zero issues with Windows 10 since I upgraded until yesterday, when I went to open up my laptop and, before getting to the sign-in page, received a blue screen with the following message:
Recovery
Your PC/Device needs to be repaired
The Boot Configuration Dara for your PC is missing or contains errors.
File: \Boot\BCD
Error code: 0xc000014c
You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or PC/Device manufacturer.
My brother had provided 4 recovery discs for Windows 7, but when I put the CDs in the computer, nothing happened. I do not have recovery tools for Windows 10. The error message screen refreshes itself every 30 seconds or so, as if it is trying to fix itself, but it always go back to the blue screen.
I ran a diagnostics test and everything passed. I am no tech guru, so maybe there is something obvious that I am missing, but I need a helping hand to walk me through this step-by-step.
Thank you!!!