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Windows 10 blank activation page after resetting my dell laptop with preinstalled windows version

Hi,

I have reset my labtop which i bought it with a pre installed windows version on it , windows was windows 8 then upgraded to 10 for free.

After reset ,  windows is asking me to activate it.

i am facing  a trouble when going to>> settings , then >>windows activation page , its bank , also when going to>>windows security & update ,  i cannot find any trouble shoot button as mentioned at Microsoft help 

i also cant get my windows key product number as i bought my laptop  long time ago



Please help me , here are my contact info :

Name : Mr Mahmoud Ahmed 

My email : *** Email address is removed for privacy *** 

Contact Number : +201022454440

That is Microsoft  genuine advantage diagnostic tool test results.  

This is the problem shown below at my activation menu as its blank 

Hi Mahmoud,

Click the link below to download a small utility which will find your Windows 10 Product Key

http://neosmart.net/OemKey/

Go to Settings - Update and Security - Activation

Try entering that product key there to activate Windows

Otherwise, have that product key at hand and contact Microsoft Support and ask them to help you re-activate your Windows 10

Choose a local Phone Number:
https://support.microsoft.com/en-us/help/13948/...

________________________________________________________
Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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i am getting this error to get my product key using the OEM app you mentioned 

 

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Press Windows key + X

Click Windows PowerShell (admin)

Enter the following command:

wmic path SoftwareLicensingService get OA3xOriginalProductKey

Hit Enter

The product key will be revealed, copy the product key then enter it

Click Start > Settings > Update & security > Activation > Change the product key then enter the new product key then click Next to Activate

If you are unable to activate Windows 10 after all the above and you are certain you have the correct edition installed, then please attempt chat support:

Activate Your Windows 10 License via Microsoft Chat Support
Use the following link to directly reach a live agent who can assist you:


https://partner.support.services.microsoft.com/...

or call support
https://support.microsoft.com/en-us/help/13948/...

Use either of the following to find your key:

How to Find Your Product Key After Upgrading to Windows 10
http://www.groovypost.com/howto/find-windows-pr...
Best regards,
Andre Da Costa
Independent Advisor for Directly

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Hi Mahmoud

Sorry that did not find your Product Key

Click your Start Button, type cmd then right click Command Prompt and choose 'Run as Administrator'

Run this command and hit Enter

wmic path softwarelicensingservice get OA3xOriginalProductKey

Does that command find your Product Key?
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Sorry this didn't help.

Great! Thanks for your feedback.

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Last updated December 25, 2023 Views 1,340 Applies to: